Job Description

Key Responsibilities1. Student Counselling & Conversion

Understand students' academic backgrounds, career goals, and preferences. Provide accurate guidance on programs, eligibility, fees, scholarships, and campus facilities. Conduct one-on-one counselling sessions via phone, in person, or virtual meetings. Achieve monthly and quarterly enrollment targets. Track leads and follow up systematically to maximize conversions.

2. Admission Process Management

Assist applicants with application forms, documentation, entrance tests, and interview preparation. Maintain accurate records in the CRM system. Coordinate with admissions, faculty, and finance teams to ensure smooth onboarding.

3. Team Leadership & Support

Mentor junior admission counsellors and support them with tough cases. Provide training in sales techniques, counselling methods, and product knowledge. Help in organizing team workflows and improving conversion strategies.

4. Outreach & Engagement

Conduct webinars, school/college visits, and counselling events. Represent the institution at education fairs or recruitment drives. Develop relationships with parents, educators, and external partners.

5. Reporting & Analysis

Monitor and report lead pipelines, conversion metrics, and student feedback. Identify trends and propose improvements in admission operations. Help optimize marketing and recruitment strategies based on student insights.

Required Skills & Competencies

Strong communication and interpersonal skills Persuasive counselling and sales abilities Deep knowledge of academic programs and admission criteria CRM and data-management proficiency Empathy, patience, and a student-centric approach Leadership and mentoring aptitude Ability to work under pressure and meet targets

Qualifications

Bachelor's degree (Master's preferred) 3-6+ years of experience in admissions, counselling, student recruitment, or sales Experience working in an education institution, ed-tech, or overseas consultancy is an advantage

Key Performance Indicators (KPIs)

Lead-to-enrollment conversion rate Monthly/quarterly admission targets achieved Student satisfaction scores Timeliness and accuracy of documentation Team support and training contributions
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?40,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person