Job Description

Key Responsibilities

Counsel prospective students and parents on academic programs, eligibility, and career opportunities Manage end-to-end admission processes, including applications, documentation, and follow-ups Lead and mentor junior counsellors to improve performance and conversion ratios Ensure accurate entry and maintenance of student data in systems (SUMS/CRM) Coordinate with academic, finance, and admin teams for smooth onboarding of students Track daily leads, conversions, and counselling outcomes and report to management Handle escalated queries and ensure timely resolution Participate in admission drives, events, campus visits, and outreach programs Ensure compliance with institutional policies and regulatory requirements Maintain professionalism and confidentiality in all student interactions

Key Skills & Competencies

Strong communication and interpersonal skills Excellent counselling and negotiation abilities Leadership and team-handling skills Attention to detail and documentation accuracy Proficiency in MS Office and admission management systems Ability to work under pressure and meet deadlines

Qualifications

Bachelor's degree (Master's degree preferred) Relevant experience in education counselling or admissions (4-7 years preferred)

Experience

Minimum 4 years of experience in student counselling or admissions Prior experience in a senior or lead role is an advantage

Work Environment

Office-based with occasional field work during admission seasons
Job Types: Full-time, Permanent

Pay: From ?40,000.48 per month

Work Location: In person

Expected Start Date: 01/01/2026