Job Description

JD for Senior Councellor

Job Summary

Counselling & Career Guidance:

Provide detailed and customized counselling sessions to prospective students, helping them choose the right program based on their career goals.

Admissions Target Ownership:

Achieve monthly and quarterly enrollment targets by converting inquiries into admissions through effective follow-ups and relationship-building.

Team Coordination & Mentoring:

Guide junior counsellors, assist in team training, and ensure quality communication standards are maintained across all counselling interactions.

CRM & Reporting:

Manage leads in the CRM system, track conversion progress, and share timely reports with the management.

Walk-in & Call Handling:

Manage both walk-in and telephonic inquiries professionally, ensuring a high level of customer satisfaction.

Market Intelligence & Feedback:

Collect feedback from students, monitor competition, and share insights to help improve course offerings and marketing strategies.Requirements:

Minimum 2-4 years of experience in educational counselling, sales, or admissions Excellent communication and interpersonal skills in English, Hindi, and Marathi Strong convincing ability and target-oriented mindset Proficiency in MS Office and CRM tools Bachelor's degree (Master's preferred)
Qualifications:

Bachelor's degree in Business, Marketing, or a related field (preferred).

Job Type: Full-time

Pay: ?300,000.00 - ?400,000.00 per year

Schedule:

Day shift
Work Location: In person