Job Description

Role: Senior Consultant Technical Business Analyst
Location: Office in Navi Mumbai (with frequent travels as required)
Travel: Wherever the client is!
Experience: 8 -12 Years
Remuneration: Commensurate with your experience
NowVertical is a publicly listed company on the TSXV headquartered at Toronto, Canada. We are a growing team, with operations in two regions - NA & EMEA and LATAM. We help clients transform data into business value with AI, fast. NowVertical Group empowers organizations to transform their data into actionable insights, driving strategic growth and innovation. At NowVertical, we provide advanced data solutions and services designed to achieve key objectives across various business functions. Our tailored approach ensures that we address the unique challenges and opportunities within each function, driving innovation, efficiency, and growth. Explore our specialized solutions and see how we can help your business thrive.
Know more about NowVertical -
We are looking for a Senior Consultant Technical Business Analyst who will join our team. They should be able to join as soon as possible.
Requirements
What you'll do...

• You will be a key member of our Consulting team helping our clients improve business decisions and actions by linking customer data analytics to actionable recommendations.
• You will look to answer complex business and data questions, with a passion for extracting actionable insights from data, structured thinking and successfully collaborating across teams.
• You will own data and analytics requirements, design functional data models, KPI standardisations and design the dashboards/report visualisations, plan and execute user acceptance tests and user adoption of delivered customer insight solutions
• You will own and manage business stakeholders' expectations and nurture relationships with them. You will be required to conduct requirements workshops with client stakeholders, document them, conduct playback sessions to validate and secure sign off on the functional scope.
• You will collaborate with NowVertical Delivery teams to build proof of concepts, demos, and working propositions to take to market, participating in pre-sales activities including proposal workshops, Statement of Work (SoW) and presentations to clients.
• You will also help our clients understand and interpret customer behavioural trends and recommend actions that will overcome their business problems.
• You will be expected to build and contribute to value generation through building and enhancing solution accelerators, frameworks and reusable methods to typical solution components

You'll do it using...

• Tool and methodologies like Agile, Prioritisation techniques etc. to elaborate the business requirements in use cases and solution features
• Your expertise on analysing customer data from digital channels (e.g. website content/mobile apps/social media/web logs etc) along with transactional data sources (e.g. Salesforce CRM, E-commerce, Marketing Automation, Subscription Management, Registration systems etc) to derive customer insight and analytics.
• Your past experience in managing senior stakeholders at senior and middle management level for various projects.
• Your experience in delivering analytics and data management solutions on cloud based platforms like AWS, Azure, Snowflake etc.
• Expertise in understanding of delivering BI and customer analytics solutions involving heavy data lifting, customer analytics use cases like churn/retention/segmentation/LTV and their application into marketing, sales, digital and customer services functions.
• Working knowledge/understanding of customer analytics use cases, cloud data warehouses, data lakes and data marts, logical data models, SQL queries to analyse source data entities, ETL/ELT to deliver customer insights and analytics engagements.
• Ability to work independently and in ambiguous environments, influence others and lead teams focused on specific objectives, across multiple work streams of large projects.
• Experience in leading presentations and playback sessions to present findings in a simple and clear manner.
• Experience of influencing the clients to make the right decisions for the project completion.
• Your acumen for stakeholder relationship management

You'll fit in by...

• Thinking like an owner (Founder's Mindset)
• Communicating with honesty, candour, and respect
• Being resourceful and creative
• Acting with empathy

Benefits
You'll love it because...

• You will have the opportunity to work in a successful, fast-moving mission-driven company
• You will have autonomy and growth opportunities
• You will collaborate with other brilliant minds
• You will always be surrounded by new challenges from clients, consultants and technology