Job Description

Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Full Stack Engineering

Business: Customer Account Risk

In 2020 HSBC made a strategic decision to merge middle offices from Global Banking & Markets (GBM) and the Commercial Bank (CMB) to form Wholesale Client Services. Over the next two years, a substantial transformation programme will deliver a globally consistent operating model, an improved client experience, simplified policies/processes, and providing a clean landscape for increased levels of STP and automation.

The Wholesale Existing to Bank Journey vision is to provide a data and analytics driven approach. This will:

• retire the current time based periodic review schedule
• move HSBC to an intelligence led trigger based CDD review
• digitize the client experience

With automation and straight-through-processing at its core - HSBC's clients and case managers will input by exception only where escalation or intervention is required.

Within this transformation there are 5 domains of change: Customer and Staff Channels; Integration Services; Case Management & Workflow; Regulatory & Controls Improvements; and Client Data and Policy Implementation.

The primary deliverables for Customer Account Risk technology will be focussed on Client Data and Policy Implementation. The objective is to deliver a converged solution to:

• source trusted data
• establish common identifiers and hierarchies
• enable STP
• provide an automated policy engine driving decisions and outreach requirements
• integrate with an automated screening solution and document management service.

The technology stacks impacted are:

• Customer Review Tool (CRT) - CMB & RBWM operations tool that enables the conduct of due diligence for all New and existing client customer types in line with global line of business policy. Live in all 38 WPB markets & CMB sites
• Central Triggers Utility - CTU Triggers periodic reviews on clients based on policy and other data changes or scenarios that would potentially trigger a client review. No front end.

The Full Stack Engineering job is responsible for working across the Technology delivery lifecycle including inception, construction, testing, release and ongoing management of a product or service in a pod within a Technology team.

They will be required to continually enhance their skills within a number of specialisms which include front end, development, security, testing, and operational support.

Principal responsibilities

• Provide support across the end-to-end delivery and run lifecycle, utilising their skills and expertise to carry out software development, testing and operational support activities with the ability to move between these according to demand
• End-to-end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey
• Liaise with other engineers, architects and business stakeholders to understand and drive the product or service's direction
• Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data
• Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality
• Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end-to-end journeys, ensuring they have an excellent domain knowledge
• Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release/change
• Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team
• Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered
• Responsible for automating the continuous integration/continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement
• Keep up-to-date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable

Qualification

Three to Five years of experience in Java for development activities.

Requirements

Requirements

• Extensive knowledge in software development, mainly in Web (java JEE).

- Spring Framework - Core, Security, AOP, MVC, SOAP (extensive experience required)

- WAS Admin & Deployments

- Maven

- Good understanding of security principals and experience of SSO, SSL etc.

- SQL including good experience of Oracle tuning strategies index optimization.

• Automated unit testing and CI
• Good working knowledge on (but not restricted to): Java, Hibernate/JPA, JSF/JSP/Servlets, Web-services (SOAP, Restful), EJB, Spring, Struts and other JEE frameworks, UML, Design patterns and Agile methodologies.
• Git, Jenkins, Ansible Tower
• Good knowledge on JVM insights with memory utilization and thread dumps.
• Function Points
• Good understanding for Python and Kafka

Candidate User Guide -

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by - HSBC Software Development India