Job Description

Responsibilities:

Job Purpose

Owner of, and expert on large sections of our solutions. Consistently able to reduce the complexity of projects, services, and processes in order to get more done with less work. Consult with business partners and make recommendations on future technical trends/directions that encompass multiple systems and teams to meet business strategic initiatives.

Essential Functions

Description

% of Time Spent

Delivery

Ownership & expertise on large sections of our solutions / multiple systems - Implementations & support Building application/systems roadmap - mid to longer term (6-12 months) Leverage enterprise level methodologies, tools, processes, technologies, design patterns in implementations and advance adoption within business unit Lead Continuous Improvement practices within area of influence Identify opportunities for business and technology Innovation aligned with HLIs Bring automation first mindset to automate business processes Collaborate with internal and external partners for implementing end to end solutions

35%

Solution Design & Implementation

Lead, design and communicate technical concepts to business stakeholders as well as communicate business objectives to the technical team and get buy-in. Support broad architecture; design and implement large services, complex libraries or major pieces of infrastructure. Quickly break down complex problems into potential solutions, knowns, and unknowns, in order to get to solid resolutions faster. Able to recognize and make trade-offs with respect to the whole system. Capable of debugging the most complex problems that the team encounters. Anticipate technical issues at the product level and make architectural and design decisions to avoid them Practice/Implement Design thinking approach

35%

Strategy

Good understanding of business strategic initiatives; consistently influence decision-making at the business level Be abreast with latest technology trends

10%

Talent Maturity

Grow the team's ability to own and design all software development layers of a solution, proactively nurture talent of the senior staff in the area Multiply the effectiveness of others by facilitating cross-team work Demonstrate engineering mindset and build it in teams

15%

Other

Contribution to CoPs (Community of Practice) Networking for sharing and getting cross BU best practices

5%


Qualifications:

Qualifications

Education:

Graduate - Bachelor's degree (any stream).

Experience:

11+ years of IT experience. Experience is not a constraint for the right candidate.

Proven experience as an IT professional. Ability to obtain certification(s) in an IT related field is a plus.

Basic knowledge of insurance and financial services products preferred. Knowledge of business unit applications preferred.

Advanced planning, organizational, problem-solving, analytical, decision-making and communication skills required.

Proficiency with database applications, knowledge of mainframe, distributed and/or web programming language, cloud, DevOps, modern engineering techniques

Strong leadership and presentation skills required. Must be able to maintain a high degree of accuracy and confidentiality.

Must have the desire to learn new technology and continuously grow.

Ability to work on cross-functional teams and collaborate with both It and non-IT partners. Some travel may be required, including overnight stays. May be required to provide on-call support.

Reporting Relationships

This job reports to:

Program Manager

Direct Reports:

None