Job Description

Key Responsibilities:

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Experience in leading the ServiceNow testing projects for about 1 2 years and should have complete knowledge on the testing process Should have experience in preparing Test Strategy and Test Plan Relevant experience in testing ServiceNow ITSM Modules Incident management Change management Problem management Service Catalog etc ITOM SOM HRSD etc Relevant experience on ServiceNow Automated test framework ATF automation tool Proficiency in understanding the requirements and review test cases efficiently Should have involved in the ServiceNow Integrations validation Involvement in Test Execution Results Analyzing and Defect Reporting Good in Client communications and sharing the Monthly Weekly and Daily status report Should track the deliverables as project timelines and good in highlighting project risks Have good knowledge on Agile methodologies and SDLC process Good understanding of CMDB service mapping and Discovery Involved in Dashboards reports and SLA s testing ITSM Foundation and ATF Micro certification is an added advantage Proficient in handling upgrade and regression testing Ability to contribute to a high performing motivated work group by applying interpersonal and collaboration skills to achieve project goals Basic Knowledge on postman is an added advantage

Preferred Skills:

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Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM