Job Description

ROLE DESCRIPTION
Carry out or support requirement gathering, customer demos and workshops and documentation.
Carry out system design based on agreed requirement, unit testing, cutover and drive hyper care support.
Support and drive system integration testing and user acceptance testing.
Troubleshoot and resolve issues that are raised and escalated by support team in a timely manner
Ensure that issues are informed and escalated to appropriate people, team lead or next support level, in a timely manner
Keep himself up to date with latest features and functionalities released in the different quarterly releases of SAP Ariba.
Assist team members to achieve shared goals
Adhere to all the standards and procedures set by the Quality department

ABOUT US

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Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency - to thrive on change.


Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms.


Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group.

EQUAL OPPORTUNITY EMPLOYER:

Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status .

INFORMATION SECURITY RESPONSIBILITIES:

Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). * Understand and adhere to the additional information security responsibilities as part of the assigned job role.