Job Description

Job requisition ID :: 82484
Date: May 26, 2025
Location: Delhi
Designation: Senior Consultant
Entity:

Design, develop, and deploy chatbots and conversational experiences. Experience with hosting and deploying applications on Azure or AWS. Managing cloud infrastructure, deploying applications, ensuring scalability and security, optimizing performance, and troubleshooting issues. Expertise in cloud services and automation tools. Work closely with stakeholders to gather requirements and translate them into technical specifications. Conduct testing and debugging to ensure the reliability and performance of chatbot solutions. Provide ongoing support and maintenance for deployed chatbots, including troubleshooting and resolving issues. Collaborate with different stakeholders to understand business objectives, technical requirements, and pain points. Stay updated on industry trends and best practices related to conversational AI and customer engagement.

Requirements:

Education:

Bachelor's degree in Computer Science, Engineering, or related field. Master's degree preferred.

Experience:

6+ years in software development, or related roles. Proficiency in

Java

programming language and J2EE technologies, including servlets, JSP, EJB, JMS, JDBC, and JPA. Proven experience in

integrating WhatsApp APIs

for seamless communication solutions. Strong proficiency in designing, developing, and deploying scalable microservices on cloud platforms using

Java Spring Boot.

Skilled in building responsive server-side applications with Node.js and implementing efficient messaging with

RabbitMQ

and

Redis

. Experience in working with

web services

technologies, including SOAP, REST, and JSON/XML with knowledge of

SQL

Strong troubleshooting and debugging skills, with the ability to analyze and resolve complex technical issues. Familiarity with DevOps practices and tools such as Jenkins and ITSM tools like ServiceNow, Jira. Strong understanding of

NLP

, machine learning, and chatbot technologies. Excellent communication and presentation skills. Strong problem-solving skills and attention to detail. * Ability to work independently and collaboratively in a fast-paced environment.