Job Description

Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

We are seeking a highly experienced and certified Six Sigma Master Black Belt (MBB) to join the WNS BPET team. The ideal candidate will have a minimum of 15 years of experience in process excellence, a strong track record in leading and mentoring Six Sigma projects across various domains, and proven expertise in delivering impactful Six Sigma Green Belts and Black Belts training programs. This role is pivotal in driving operational excellence, mentoring Black Belts and Green Belts, and shaping the continuous improvement culture across WNS.mentoring Black Belts and Green Belts, and shaping the continuous improvement culture across WNS.Key Responsibilities:o Strategic Leadership & Mentorship:a) Lead enterprise-level Six Sigma initiatives and mentor project teams across different domains (BFSI, Healthcare, Travel, Retail, etc.).b) Guide and coach Green Belts, Black Belts, and business teams on project selection, scoping, execution, and sustainability.o Training & Capability Building:a) Design, develop, and deliver Lean Six Sigma training programs (GB, BB, and MBB levels).b) Foster a culture of learning and continuous improvement across the organization.o Project Governance & Results Delivery:a) Ensure Six Sigma projects align with business goals and deliver measurable outcomes in cost reduction, quality improvement, and customer satisfaction.b) Track, review, and report on project progress, benefits realization, and adherence to methodologies.o Process Excellence Thought Leadership:a) Serve as a subject matter expert (SME) on Lean Six Sigma and quality methodologies.b) Stay current with industry trends, tools, and practices to continuously enhance WNS's BPET capabilitieso Project Governance & Results Delivery:a) Ensure Six Sigma projects align with business goals and deliver measurable outcomes in cost reduction, quality improvement, and customer satisfaction.b) Track, review, and report on project progress, benefits realization, and adherence to methodologies.
Qualifications
Certified Six Sigma Master Black Belt (from ASQ, IASSC, ISI or any recognized body).o Educational Qualification: Any Graduate/ PG / MBA (Preferred)o Work Experience with hands on in Six Sigma, Lean, and Process Excellence, across different domains (BFSI, Healthcare, Travel, Retail, etc.).o Proven track record of leading, executing and mentoring high-impact process improvement projects in various domains.o Excellent facilitation and training delivery skills for Green Belt and Black Belt programs.o Strong understanding of requirements, compliance, and risk management.o Proficiency in statistical analysis through Minitab and MS Excel.o Exceptional communication, stakeholder management, and leadership skills.

Skills Required