Job Description

The Company is a 10+ years old Corporate Event Management Agency and is looking for a

seasoned Client Servicing professional

who can independently manage key corporate clients, lead end-to-end servicing of event mandates, and act as a strategic bridge between clients and internal teams.

The role requires someone who understands

corporate event dynamics

, can manage multiple stakeholders, upsell creatively, and ensure high client satisfaction while driving long-term relationships and repeat business.

Key Responsibilities

Client Relationship Management

Act as the

primary point of contact

for assigned corporate clients Build and nurture long-term relationships with marketing, HR, and leadership stakeholders Understand client objectives, brand guidelines, and communication goals Ensure high levels of client satisfaction and repeat business
Event Planning & Servicing

Receive, understand, and translate client briefs into clear internal briefs Work closely with

creative, operations, and production teams

to deliver end-to-end event solutions Participate in brainstorming, concept development, and proposal presentations Ensure timely delivery of proposals, decks, and budgets
Commercials & Account Growth

Prepare and manage

event budgets, estimates, and cost sheets

in coordination with operations Negotiate commercials with clients while maintaining margins Identify opportunities for

upselling, cross-selling, and account expansion

Drive annual account growth and contribute to overall business revenues
Internal Coordination

Act as a bridge between

clients, creative teams, operations, and vendors

Ensure smooth information flow and alignment across departments Monitor project timelines, deliverables, and approvals
Event Execution Support

Be present during key events to oversee client servicing and ensure seamless experience Handle on-ground client communication and real-time problem resolution Ensure post-event closure including feedback, billing, and documentation
Reporting & Process Adherence

Maintain servicing MIS, client documentation, and reports Ensure compliance with internal processes and quality standards Provide insights and feedback to improve servicing and delivery quality
Desired ProfileExperience

6-10+ years

of experience in

Client Servicing / Account Management

within an

event management agency

Strong exposure to

corporate events

(conferences, offsites, award nights, product launches, townhalls, R&R events) Experience handling

large corporate clients independently

Skills & Competencies

Excellent client-handling and relationship-building skills Strong communication, presentation, and negotiation abilities Ability to manage multiple projects and stakeholders simultaneously Commercially aware with good understanding of margins and costing Calm, solution-oriented approach under pressure
Job Type: Full-time

Pay: ₹60,000.00 - ₹100,000.00 per month

Work Location: In person