Job Description

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Location

Bangalore, India


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Job Summary

The Senior Strategic Account Manager is the primary driver of success for named strategic accounts. This role owns the end-to-end orchestration of client initiatives, translating business goals into clear strategies, actionable plans, and consistent execution across internal delivery teams. This is a senior client-leadership position for someone who has operated inside a technology company or complex services environment and understands how global or regional marketing actually gets done.


You will act as:


A strategic partner to the client A single-threaded owner for account initiatives A bridge between client leadership and internal sales and delivery teams A calm operator in ambiguity, complexity, and high-stakes moments
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Strategic Account Ownership

+ Own the strategic roadmap for assigned accounts in partnership with the VP and client leadership
+ Translate client goals into clear, prioritized initiatives with defined outcomes
+ Proactively identify opportunities, risks, and gaps before the client asks
+ Ensure initiatives are aligned to both the client's GTM priorities and Position2's delivery capabilities

Client Leadership & Advisory

+ Serve as a trusted, senior point of contact for the client
+ Lead strategic conversations, planning sessions, and quarterly reviews with confidence and clarity
+ Anticipate second- and third-order impacts of decisions across regions, channels, and teams
+ Challenge assumptions constructively while maintaining trust and long-term partnership

Cross-Functional Orchestration

+ Act as the bridge between client expectations and internal delivery teams
+ Coordinate closely with strategy, creative, content, media, operations, analytics, and finance
+ Resolve friction early; ensure clarity on scope, timelines, dependencies, and ownership
+ Keep initiatives moving without escalation, drama, or hand-holding

Execution & Program Excellence

+ Run complex, high-visibility initiatives end-to-end with precision
+ Establish and maintain operating rhythms: weekly check-ins, dashboards, initiative tracking, and retrospectives
+ Ensure delivery quality, consistency, and accountability across all workstreams
+ Create structure where needed without slowing teams down

Communication & Narrative Discipline

+ Distill complexity into clear updates, decisions, and next steps for both clients and internal teams
+ Draft and refine briefs, status updates, executive summaries, and planning documents
+ Ensure messaging consistency across all client-facing assets
+ Bring calm, clarity, and confidence to high-pressure situations
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Skills & Competencies

Type A personality with exceptional written and verbal communication; able to simplify complexity Strong strategic judgement with a bias toward action High analytical sharpness; comfortable interpreting dashboards and signals Executive presence without ego, demonstrating confidence, composure, and credibility Comfortable with pace, ambiguity, and evolving priorities
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Critical for Success in this Role

Ownership, not coordination mindset See around corners, naturally anticipatory Operates with discretion, ownership, and accountability Project Position2 in a positive and professional light Confident enough to challenge; grounded enough to listen
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Required Skills:

Hands-on marketing experience in a tech product/device firm (preferably in product marketing, incl. product launch, not just digital marketing) Prior experience leading marketing programs or campaigns at the worldwide or regional level Proven track record of driving marketing initiatives successfully High English proficiency with exposure to US & Western Europe stakeholders * Has received Awards & Recognition for performance in a marketing role