Job Description

Customer Interaction:

Handle inbound and outbound calls, addressing customer inquiries, complaints, and service requests.

Appointment Scheduling:

Coordinate service appointments, test drives, and vehicle deliveries.

Information Dissemination:

Provide detailed information about Toyota vehicles, services, and promotions.

Data Management:

Maintain accurate records of customer interactions and service histories.

Feedback Collection:

Gather customer feedback to enhance service quality and customer satisfaction.

Team Collaboration:

Work closely with sales and service departments to ensure seamless customer experiences.
Job Types: Full-time, Permanent, Fresher

Benefits:

Cell phone reimbursement Commuter assistance Flexible schedule Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Provident Fund Work from home
Schedule:

Day shift Fixed shift Morning shift
Supplemental Pay:

Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus
Work Location: In person