Job Description

Job description

Business: Global Insurance

Open positions: 1

Role Title: Senior Business Manager GSC\xe2\x80\x99s

Global Career Band: 4

Location: India (Hyderabad/Bangalore)

Recruiter Name: kanchan Lalwani

Why join us?

HSBC Global Insurance (GI) is an integral part of Wealth & Personal Banking (WPB) and helps meet our customers\xe2\x80\x99 protection & financial needs through manufacturing life & health insurance products in 9 markets & through distribution of 3rd party products across 30 markets across the globe.

The Global Insurance Centre of Excellence (CoE) in India is a key enabler for the Global Insurance business to grow at scale while maintaining the focus on customer service & operational excellence.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a fast growing team. We empower our combined team of high-performing individuals to build skills and explore new experiences to realize the full potential of being part of HSBC.

Opportunity:

We are currently seeking high caliber professionals to join the Global Insurance CoE team as Senior Business Manager.

Key responsibilities include but not limited to:

What you\xe2\x80\x99ll do:

Impact on the Business/Function:

• Lead the execution of business initiatives and activities in support of Global Insurance business priorities.
• Lead commercial/financial initiatives for Global Insurance
• Drive/support forums and committees to represent view of the Global Insurance business as a business subject matter expert (SME)
• Analysing data to identify opportunities for improvement in existing processes.
• Lead/support for business approvals, marketing & training collateral for new products & features

Customers / Stakeholders:

• Lead/support in the design of customer focused solutions that factor all customer needs and customer journeys.
• Bring the perspective of staff/colleagues in the design of relevant services & product features
• Proactively build key relationships with key stakeholders in Global Insurance, Technology and WPB

Observation of Internal Controls (Compliance Policy / FIM requirements):

• Adhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures.
• Implement measures to contain compliance risk across Global Insurance. This will be achieved by liaising with compliance department about business initiatives at the earliest opportunity. Also, and when applicable, by fostering a compliance culture and optimizing relations with regulators.

Leadership & Teamwork:

• Be a champion for the CoE team, develop networks and find ways to make the CoE increasingly effective, professional and high impact
• Make decisions that protect and enhance HSBC values, reputation and business

Requirements

What you will need to succeed in the role:

• Graduate / post-graduate degree
• Strong experience in portfolio management and/or execution capabilities. Excellent organizational capabilities. Experience of team management is a plus.
• Excellent understanding of Agile with strong experience in supporting/leading sprint planning & backlog management. Very strong experience of using Confluence/Jira & Clarity
• Strong commercial mindset. Experience in business case preparation is a plus
• Strong analytical, problem-solving, communications and interpersonal skills
• Data driven and result oriented with high level of attention to detail
• Ability to influence & collaborate with senior stakeholders across multiple geographies & various Global Insurance & WPB teams
• Strong experience in financial services industry. Knowledge in Insurance domain is a plus.
• Excellent understanding of the internal change framework, non-financial risk and the value stream operating model.
• Ability to work proactively in a dynamic and changing environment, where competing priorities are expected as new opportunities arise

You\xe2\x80\x99ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\xe2\x80\x9d

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