Job Description

Role Overview:

We are looking for a results-oriented Senior Business Analyst with a strong background in the BFSI domain to join our dynamic team. The ideal candidate will be instrumental in driving digital transformation initiatives, collaborating with cross-functional teams, and contributing to the delivery of intelligent, data-driven solutions.

Key Responsibilities

Collaborate with stakeholders to gather and analyze business requirements and translate them into functional specifications. Lead the documentation of business processes, data flows, and system interactions, ensuring alignment with business objectives. Support the development of AI-powered or analytics-driven solutions by translating complex business problems into actionable product features. Participate in the design and validation of use cases involving automation, predictive analytics, or data-based decisioning. Facilitate workshops, sprint planning sessions, and stakeholder meetings to drive consensus and refine solution scope. Partner with development, data science, and QA teams to ensure successful delivery of business outcomes. Monitor key metrics post-implementation and support continuous improvement initiatives. Keep abreast of BFSI industry trends, regulatory changes, and advancements in digital and intelligent technologies.
Required Skills & Qualifications

Minimum 5 years of experience as a Business Analyst, preferably in BFSI-focused product or service environments. Strong understanding of BFSI processes and systems, including regulatory and compliance aspects. Proven experience in working closely with data, analytics, or technology teams to deliver business value. Familiarity with AI-driven platforms, dashboards, or automation tools is an advantage. Excellent skills in requirements elicitation, user story writing, business process mapping, and stakeholder engagement. Proficient in tools like JIRA, Confluence, MS Visio, or similar. Strong communication and problem-solving abilities. Bachelor's degree in Business, Finance, Computer Science, or a related field.
Preferred Qualifications

Experience working on projects involving AI, machine learning, or data-driven decision systems in BFSI. Exposure to digital banking, intelligent automation, or customer experience transformation initiatives.
send cv to karthik@qcentro.com

Job Type: Permanent

Ability to commute/relocate:

Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:

BFSI Domain: 5 years (Required) Business analyst: 5 years (Required)
Work Location: In person