Job Description

Job Title: Senior Business Analyst


Location: Bangalore/Chennai

Employment Type: Full-Time

Experience: 5-10 years

#LI-AD11

Your future duties and responsibilities

Conduct stakeholder interviews, workshops, and surveys to gather business needs. Translate business requirements into clear functional and technical specifications. Document user stories, use cases, and process flows (BPMN, UML). Solution Design & Validation: Collaborate with architects and developers to design scalable software solutions. Validate proposed solutions against business objectives and constraints. Ensure alignment with industry best practices and regulatory standards (if applicable). Project Management Support: Assist in project planning, scope definition, and risk assessment. Track and report on project progress, blockers, and key milestones. Facilitate Agile ceremonies (sprint planning, backlog grooming, retrospectives). Stakeholder Communication: Act as a liaison between business users, IT teams, and third-party vendors. Present findings, recommendations, and project updates to leadership. Manage change requests and ensure smooth adoption of new systems. Testing & Quality Assurance: Define test scenarios and support UAT (User Acceptance Testing). Work with QA teams to ensure requirements are met before deployment. Continuous Improvement: Identify process inefficiencies and recommend automation/optimization opportunities. Stay updated on emerging technologies and industry trends.

Required qualifications to be successful in this role

Education: Bachelor's degree in Business Administration, Computer Science, IT, or related field.


Experience: 5+ years as a Business Analyst in IT/software development. Experience with Agile/Scrum, SDLC, and SaaS/enterprise software projects. Technical Skills: Proficiency in tools like JIRA, Confluence, MS Visio, or LucidChart. Knowledge of SQL, APIs, and data analysis (preferred). Experience with ETL, Datawarehouse Soft Skills: Strong analytical, problem-solving, and critical-thinking abilities. Excellent communication (written & verbal) and stakeholder management. Detail-oriented with strong documentation skills.



Nice-to-Haves:


Certifications like CBAP, PMI-PBA, or Agile/Scrum certifications. Domain knowledge in Banking Experience with BI tools (Power BI, Tableau) or process automation (RPA).

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...



You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.



Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.



You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.




Come join our team--one of the largest IT and business consulting services firms in the world.