Job Title: Senior Business Analyst Retail IT (POS & Supply Chain)
Experience: 8+ years
Location: Coimbatore
Key Responsibilities
Partner with cross-functional teams (Retail Ops, IT, Supply Chain, Finance) to elicit, analyze, and document business requirements
Lead end-to-end business analysis for POS upgrades, integrations, and omnichannel retail initiatives
Map and optimize supply chain workflows including inventory, order management, logistics, and vendor coordination
Translate business needs into functional specifications, user stories, and acceptance criteria
Collaborate with solution architects, developers, and QA teams to ensure alignment and delivery
Conduct gap analysis, root cause investigations, and impact assessments for system changes
Support UAT planning, execution, and stakeholder sign-off
* Monitor KPIs and recommend enhancements to improve system performance and business outcomes
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