Who are we
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.
We are seeking an experienced Business Analyst with 6-8 years of relevant experience in the Property and Casualty (P&C) insurance domain, with a strong focus on the USA insurance market. The ideal candidate should have in-depth knowledge of insurance business processes, particularly in underwriting, claims management, policy servicing, and related operations, along with hands-on experience in delivering business analysis for insurance technology initiatives.
Key Responsibilities:
Work closely with business stakeholders and technical teams to gather, analyze, and translate business requirements into clear functional and technical specifications.
Analyze and document insurance business processes, workflows, and system functionalities, specifically within the USA P&C insurance market.
Lead and facilitate requirement-gathering workshops, stakeholder interviews, and user story development sessions.
Conduct impact analysis, feasibility studies, and gap analysis for existing systems and proposed solutions.
Ensure that system enhancements and new implementations align with business goals and comply with USA insurance regulatory and compliance standards.
Collaborate with testing teams to define test strategies, review test cases, and validate system functionality against business requirements.
Support business users with system training, knowledge transfer sessions, and functional documentation.
Provide insurance domain expertise across underwriting, claims processing, policy servicing, and customer operations.
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