Lead requirement discovery sessions with logistics domain stakeholders
Document clear and detailed business, functional, and non-functional requirements (BRDs, FRDs, user stories, acceptance criteria).
Translate complex logistics workflows (routing, tracking, order fulfillment, inventory movement) into system models and user journeys.
Develop as-is and to-beprocess maps using BPMN or similar standards.
2. Product & Project Collaboration
Collaborate with Product Managers to define product vision, roadmap, and solution scope.
Work closely with engineering teams to clarify requirements and support solution design discussions.
Liaise with QA teams to ensure test coverage aligns with business needs.
Support sprint planning, backlog refinement, and UAT cycles in Agile environments.
3. Logistics Domain Expertise
Provide subject-matter expertise in logistics processes such as:
Transportation management (TMS)
Warehouse management (WMS)
Route optimization
Order orchestration
Freight billing & reconciliation
Real-time tracking/visibility
Stay updated on logistics industry trends, regulatory changes, and emerging technologies.
4. Stakeholder Management & Communication
Build strong relationships with internal and external stakeholders at operational and executive levels.
Facilitate workshops, solution presentations, and requirements sign-off meetings.
Manage expectations, communicate changes, and mitigate requirement-related risks.
Serve as the primary contact between business teams and technical delivery teams.
5. Analysis & Continuous Improvement
Conduct impact assessments for enhancements, integrations, and system changes.
Analyze operational data and KPIs to identify improvement opportunities.
Recommend solution optimizations and process improvements based on insights.
Support change management activities and training for end users.
JOB REQUIREMENTS
Required Skills & Qualifications
Bachelor's degree in Business, Supply Chain, Information Systems, or related field.
10+ years of experience as a Business Analyst, with at least 3 years in logistics or supply chain software.
Strong understanding of Logistics applications like TMS/WMS, inventory management, or real time visibility.
Demonstrated expertise in requirements elicitation, documentation, and process modeling.
Proficient in tools such as Azure Devops, Jira, Confluence, Visio/Lucidchart, or equivalents.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication, presentation, and stakeholder management abilities.
Experience working in Agile/Scrum environments.
Preferred Qualifications
Experience with logistics software platforms, IoT tracking, or optimization engines.
Familiarity with APIs, data flows, and system integration concepts.
Knowledge of BI tools (Power BI, Tableau) for logistics data insights.
Certifications: CBAP, PMI-PBA, Agile BA, CSPO, or similar would be a plus
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SKILLS
USER EXPERIENCE
SOLUTION DESIGN
BUSINESS ANALYST
LOGISTICS BUSINESS KNOWLEDGE
APPLICATION BUSINESS ANALYST#
JOB ID
2666561#
EXPERIENCE
10 ~ 15 years#
QUALIFICATION
Bachelor Degree
INDIA
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