Job Description

Responsibilities:
Support SAP Finance function and applications, including trouble-shooting, configuration, maintenance and enhancements. Responsible for process design, configuration, creation and dissemination of procedures/documentation, testing, and training where applicable. Support reporting/query needs including the creation of specifications, development and maintenance, and testing of reports and queries. This position will provide guidance as necessary to lower level staff working on user issue and or project related requests. Effectively communicate and translate technical concepts to the user community. Participate in projects as required.

• Facilitate the implementation and support of SAP S/4 HANA in FI-AR Module.

• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document business requirements

• Facilitate workshops to collect business requirements. Map business requirements, processes and objectives; develops necessary product modifications to satisfy business' needs.

• Design, customize, configure and testing of FI-AR modules. Identify gaps, issues and work around solutions. Act as liaison with business for troubleshooting: investigate, analyses, and solve software problems. Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements

• Look for alternative approaches to SAP custom development. Determine what functionality is required in terms of design, structure and configuration, in line with internal guidelines and procedures, in order to translate the IT requirements into an optimum IT solution. Keep solution as close to standard SAP as possible.

• Train SAP Super users, Business process owners and business process leads.

• Scope and estimate business requirements. Work with business process leads and users to gather requirements for reports and application extensions (Level of Effort).

• Perform hands-on configuration in the SAP FI-AR module.

• Resolve Service Request tickets in accordance with agreed upon SLAs.

• Support the deployment of production applications and provide post-production support related to custom system enhancements and integration points.

• Participate in system and applicant upgrades, enhancements, and resolutions.

Qualifications:
A Bachelor's degree with a minimum of 5 plus years practical SAP S/4 Financial System application knowledge. The candidate must possess strong organizational, time management, and communication skills and be detail oriented. Ability to work both independently and as a member of a team. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Must possess excellent written, verbal and strong interpersonal skills are required. Proficiency in MS Word and Excel are required.

• Minimum 5 years of configuration and enhancement experience in SAP S/4 HANA in FI-AR Module.

• Experience supporting global implementation US, EMEA, APAC, LATAM.

• In-depth knowledge of order-to-cash business processes with cross functional integration knowledge and previous dedicated experience in Credit Management and Billing.

• Experience in SAP Collection module will be a plus for this role.

• Experience with ancillary apps like Vertex as a global tax engine.

• Experience with developing and support third part integrations using Mulesoft as middleware.

• Experience in creating/reviewing functional specifications for custom enhancements.

• Ability to work effectively and collaboratively with internal business, technical, and external consulting teams.

• Ability to work independently in a fast-paced environment.

• Ability to manage projects and teams.

• Ability to work under time constraints while meeting critical milestones.

• Ability to diagnose problems and determine effective solutions.

• Ability to act independently and under general direction to define, implement, and document SAP system changes in support of business process solutions.

• Highly developed interpersonal, written and verbal skills with an ability to express complex technical concepts in business terms. Excellent technical writing and system documentation skills.

• Experience with developing and conducting trainings for end users.

• Configuration Knowledge in Finance module:

o Account Receivables
o General Ledger, Reconciliations, Financial Reporting
o Master Data (Accounts, cost centers, WBS, Material)
o Bank Accounts and Electronic Bank Statement formats.
o Exchange Rate and collections module.

Skills Required