The Senior Barista leads daily cafe operations, ensuring exceptional coffee quality, customer service, and team performance. This role supports training and supervision of baristas, maintains high product standards, and contributes to creating a welcoming, efficient cafe environment.
Key Responsibilities:
Prepare and serve high-quality coffee and beverages according to company standards
Supervise barista team, providing guidance, support, and on-the-job training
Ensure cleanliness, organization, and proper maintenance of equipment and work areas
Handle customer inquiries and complaints with professionalism and care
Monitor inventory and assist with ordering and stock management
Support the Cafe Manager in achieving sales and service goals
Requirements:
2+ years' experience as a barista, including leadership or shift lead experience
Strong knowledge of coffee preparation techniques and cafe operations
Excellent communication, multitasking, and customer service skills
Passion for coffee and creating a positive customer experience
Job Types: Full-time, Permanent
Pay: From ?24,000.00 per month
Benefits:
Leave encashment
Work Location: In person
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