Job Description

At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?We are looking for an experienced QA professional with a strong background in testing distributed systems. The ideal candidate can work independently, has strong experience with test automation, and is self-driven to ensure high-quality software delivery. You will be working in multidisciplinary team with other professionals delivering high quality and secure software within an Agile delivery framework. The role will be based in Pune, India. Extensive collaboration and communication with US based teams will be a key part of the job, so excellent communication skills are critical.How will you make an impact?

• Design and execute test plans for functional, regression, performance, and end-to-end testing.
• Create and maintain automated test scripts using Playwright (TypeScript/JavaScript preferred) or Selenium
• Perform manual testing where necessary to ensure comprehensive test coverage.
• Collaborate with development teams to identify and resolve defects effectively.
• Participate in code reviews and advocate for QA best practices.
• Ensure efficient use of tools and processes, including version control systems and CI/CD pipelines.
• Continuously enhance testing processes and methodologies to improve quality and reliability.
• Participate and contribute to team Scrum ceremonies.
• Create and maintain the required documentation.
• Is a team player.

Have you got what it takes?

• 5+ years of experience in software testing, with 3+ years in automated testing of Angular applications.
• Hands-on experience with Playwright or Selenium automation testing.
• Strong understanding of test automation design patterns, tools, and writing tests in Java/JavaScript/TypeScript.
• ISTQB certification (or equivalent) preferred.
• Experience in creating clear test plans, scripts, and reporting results.
• Practical experience in manual and automated testing across UI, business logic, data access, and APIs.
• Experience in API/Web Services Testing using tools like Postman.
• Familiarity with cross-browser and non-functional testing strategies.
• Proficient in SQL and Jenkins for CI/CD.

You will have an advantage if you also have:Familiarity and/or experience with public cloud infrastructures and technologies such as Amazon Web Services (AWS)Performance testing of API and UI based applications.What's in it for you?Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!Enjoy NICE-FLEX!At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.Reporting into: Tech Manager, Engineering, CX
Role Type: Individual ContributorAbout NICENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.