Job Description

About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centered on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporate and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Business line/Function :

The Human Resources Department in BNP Paribas India Solutions is focused to:

\xc2\xb7 Bring onboard the right Talent into the BNP Paribas India Solutions family

\xc2\xb7 Continuously engage with our employees to promote BNP Paribas values

\xc2\xb7 Ensure that reward and recognition reflect the principles of fairness and the values of BNP Paribas

\xc2\xb7 Nurture and grow our Talent and develop our future leaders

Job Title:

HR BP Process / Controls Manager

Date:

1st Nov 2023

Department:

Human Resources

Location:

Bangalore

Business Line / Function:

Human Resources

Reports to:

(Direct)

Lead HRBP

Grade:

(if applicable)

Assistant Manager/ Manager

(Functional)

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

The HR BP Process/ Controls SPOC will play a critical role in ensuring consistency and effectively and efficiently delivering HR Operational support while managing process controls for the HR Business partner function. This role would primarily be responsible for coordinating, planning and timely closure of the actions required in line with agreed HR processes as well as driving continuous improvement with respect to processes across the HR BP Function. This position requires a strong understanding of best practices, communication and interpersonal skills and the ability to collaborate effectively with key stakeholders.

Responsibilities

Direct Responsibilities

\xc2\xa7 Responsible for MIS Reporting for the HR Business partner function

\xc2\xa7 Acts as a point of contact and coordinates with different departments and various internal stakeholders to ensure closure with respect to processes (primarily the HR BP specific actions related to these processes)

• Liaise with HR Business partners and stakeholders to ensure closure of activities within committed timelines

\xc2\xa7 Monitoring & tracking of processes in line with agreed process checkpoints and timelines. Ensuring that the processes are producing the desired outcomes, making changes as required.

\xc2\xa7 Ensuring the internal procedure notes are continually updated when changes are identified through regular process reviews

• Contribution to presentations with respect to HR BP related data
• Plans and facilitates all operational activities for the HR Business partner function.
• Leads process improvements driving continuous improvement across HR BP function
• Responsible for communication of process changes to all stakeholders and ideation to help resolutions.

SUPPORT ON HR BUSINESS PARTNERING ACTIVITIES/ PROCESSES

Responsibilities include working together with the HR Business Partner team on the following \xe2\x80\x90

HR REPORTING

• Headcount Reporting
• Attrition Reporting
• Consolidation of Span of control
• Supporting Data related requests/ presentations (as required)

CAREER MANGEMENT/ RECOGNITION

\xc2\xa7 Support HR Business partners in follow up on Objective Setting and PDPs across the various teams

\xc2\xa7 (JAD) closures

\xc2\xa7 Support mobility related process requirements

\xc2\xa7 Tracking of the budgets and nominations, liasing with the vendor for procurement of trophies/plaques for the recognition program as well as Long service awards

PERFORMANCE MANAGEMENT/TALENT MANAGEMNT:

• Facilitate the probation confirmations to ensure closure in a timely manner
• Facilitate the closure and reporting on appraisal process to ensure timely delivery and completion
• Facilitate internal transfers, leaves of absence (maternity, long leave\xe2\x80\xa6), retirement and exit processes (including exit interviews) for employees in scope
• Support the HR Business partner team in data requirements for the annual Compensation Review Process (CRP) and assist where required on related controls etc.
• Maintain repository of talent in the organisation and support with tracking/ monitoring as required

HR OPERATIONAL DELIVERY

• Managing HR related operational delivery across teams - confirmations, exit formalities, closure of BGVs, payroll updates, updation of trackers
• Support on management employee queries
• Collation of feedback from staff received - Surveys/Skips etc.

STAKEHOLDER MANAGEMENT:

• Liaise with HR Business partners and stakeholders to ensure closure of activities within committed timelines

MANAGING HR RISKS, ENSURING CONTROLS AND COMPLIANCES & EMPLOYEE DATA PROTECTION AND DATA INTEGRITY

• Ensure that risks related the processes managed by the HR BP Function are well identified on time and a suitable action plan is in place
• Minimize risk and specifically ensure controls are implemented and incidents notified
• Ensuring reference check reports are monitored and resolving unclear reports in a timely manner as per guidelines
• Block Leave reminders and follow ups with managers
• Ensure the integrity and confidentiality of data managed
• Ensure completion of p-files for all staff in remit and documentation is collected and stored appropriately, all relevant documents are organized and easily retrievable
• Support and facilitate internal audits, IG, etc.

HR GOVERNANCE

• Facilitate a smooth offboarding/ exit process
• Coordinate with various teams for smooth delivery with regard to payroll information like shift allowance, exits, new joiners etc.
• Review/ take necessary action in case of non-compliance on reference checks
• Contribute to the internal control plans (where required) and reporting of all incidents according to the agreed process.
• Ensure all exit clearances are in place

\xc2\xa7 Follow up and implementation of any BNPP specific compliance, statutory or legal requirements

Contributing Responsibilities

\xc2\xa7 Delivers and contributes to relevant HR Projects

\xc2\xa7 Contribute to the flow of information within HR (bottom up and lateral)

\xc2\xa7 Contributes to documentation of processes/ standardization of processes/collaboration opportunities

\xc2\xa7 Recommends and drives automations and efficiencies where possible

Technical & Behavioral Competencies

\xc2\xa7 Understanding of HR processes and procedures

\xc2\xa7 Project Management/ Business Management expertise

\xc2\xa7 Advance knowledge of Excel and Powerpoint Skills

\xc2\xa7 Accuracy (with data and numbers)

\xc2\xa7 Strong sense of confidentiality and ethics

\xc2\xa7 Basic understanding of Risk and Control Framework

REQUIRED COMPETENCIES/BEHAVIORS:

\xc2\xa7 Communication skills

\xc2\xa7 Analytical skills, ability to assess people and situations with objectivity

\xc2\xa7 Ability to plan, prioritize, and deliver

\xc2\xa7 Client focus

\xc2\xa7 Ability to influence

\xc2\xa7 Closure orientation

Specific Qualifications (if required)

Graduate in any discipline. Minimum 7 years of experience out of those 4 years must be in managing HR related Processes

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to deliver / Results driven

Attention to detail / rigor

Ability to collaborate / Teamwork

Organizational skills

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to develop and adapt a process

Ability to understand, explain and support change

Ability to manage a project

Choose an item.

Education Level:

Master Degree or equivalent

Experience Level

At least 7 years

Other/Specific Qualifications (if required)

BNP Paribas