Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're

leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how

we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and

cutting-edge

solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of

Senior Associate

, Vendor Management

You will be part of the Vendor Metrics Team (VMT), this team is responsible for verifying

service

is complete and the closure of activities in Siebel CRM system that remain open when a vendor provides the onsite work or remote tech support instead of customer FE (Open Vendor Activity, OVA). The team acts as a link between client and outside companies (Suppliers, Vendors and OEM) and enables

customer

to use Vendors to provide service on Assets. Once the service is

completed

VMT

is responsible for

collecting the required

paper work

to close the service request.

Responsibilities

Prepare high level Open vendor activity and verify service complete dashboards for leadership

Upload FSR and Invoices to Siebel

Upload invoices to Perceptive

Debrief vendor PM SR's

Debrief vendor corrective SR's

Work on MC Dean and T&M Service process

Update Chiller file

Follow-up with vendors via phone and email to confirm service completion status and

procure

Field Service Report and Invoices for closure

Drive closure under strict timelines

Prepare templates for automation vendors and communicate with Siebel Team

PO creation, cancellation, CAP limit increase

SR and Activity creation in Siebel

Provide update to Client on weekly calls

Share status update and specify requirement to vendors on monthly calls

Qualifications we

seek

in you!

Minimum qualifications

Graduate in any stream

Excellent verbal and written communication skills

, be

ambitious, detail oriented, able to communicate with and influence multiple partners.

Preferred qualifications

Excellent

proficiency

in MS Excel/Word/Power point

Why join Genpact?

Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation

Make an impact - Drive change for global enterprises and solve business challenges that matter

Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training.

JobSenior Associate

Primary LocationIndia-Jaipur

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 24, 2025, 8:12:12 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time