Job Description

Ready to build the future with AI?

At Genpact, we

don't

just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying

cutting-edge

AI solutions, and want to push the boundaries of

what's

possible, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions -

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Senior

Associate

-

User Access Administration

In this role,

You

will Support IT Infrastructure Delivery organization to deliver business value through reliable services and well-maintained platforms by performing technical operations, configurations and deployment activities in a dynamic global IT Operations environment

.

Responsibilities

Key Responsibilities:

Account Management: Provisioning, deprovisioning, and

modifying

user accounts across various systems.

Access Control: Administering group memberships, roles, and permissions.

Auditing and Compliance: Reviewing user access, auditing security configurations, and ensuring compliance with policies and standards.

Troubleshooting:

Identifying

and resolving access-related issues.

Documentation:

Maintaining

documentation of IAM processes, procedures, and security configurations.

Process Improvement: Contributing to the development and implementation of improved IAM processes.

Reporting: Generating reports and dashboards related to IAM metrics and compliance.

Collaboration: Working with other teams and stakeholders to implement and maintain IAM solutions.

Provides operational support and oversight for authentication/authorization services such as Multi-Factor Authorization (MFA), Active Directory, and Identity Management (

IdM

).

Identifies

and resolves gaps in the business processes which may include security/authorization set-up, user documentation, data interface design, data migration and reconciliation.

Qualifications we

seek

in you!

Minimum Qualifications

Relevant role in global Identity and access management environment

ITIL certified

BSc in IT or equivalent

Preferred Qualifications/ Skills

Analytical, structured, reliable, organized, driven personality

Pro-active, individual contributor, self-organized, team oriented, experienced with

remote-working

across cultures and time zones

Team, customer, and service focused oriented with "can do" / "getting things done" attitude

Comfortable in dynamic, fast paced, global environment

Ability to work focused

towards

goals with minimal supervision

Excellent verbal and written communication skills, including the ability to explain technical concepts.

Generates

ideas, and

critically evaluates future scenarios.

Why join Genpact?

Lead AI-first transformation

- Build and scale AI solutions that redefine industries

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best

- Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI

- Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race,

color

, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobSenior Associate

Primary LocationIndia-Bangalore

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 16, 2025, 7:35:04 AM

Unposting DateOngoing

Master Skills ListConsulting

Job CategoryFull Time