Job Description

Senior Associate, Solution Engineering- Pune, India
Does playing a critical role in protecting customers sound exciting to you? How about working for a global fintech company on an advanced team that is passionate about preventing money laundering and other illegal financial transactions? Join Western Union as Senior Associate, Solution Engineering.
Western Union powers your pursuit.
We're seeking a Senior Associate, Solution Engineering based in our Pune, India office. In this role, you will be responsible to develop and implement new software, maintain and improve existing software
Role Responsibilities

• Ensure that software functionality is implemented with a focus on code optimization and organization.
• Recommend improvements to existing software programs.
• Troubleshoot application issues and coordinate issue resolution with operations, functional, and technical teams.
• Work with a software development team and Service providers in a geographically distributed structure
• Provide coaching to Junior Members.
• Works independently on medium to complex projects.
• Must be a problem solver with demonstrated experience in solving difficult technology challenges, with a can-do attitude
• Experience in developing and implementing web-based solutions.
• Knowledge of architecture design concepts, object-oriented design and techniques Knowledge of logical and physical database architectures and operating systems
• Self-starter with ability to multi-task, prioritize, manage workload, and consistently deliver results
• Experience in Agile and Iterative development methodologies
• Strong communication skills with ability to interact with partners globally
• Experience in financial services and business practices
• Experience in capture of business reporting requirements and design/development of reports

Role Requirements

• 5+ years of software development experience with focus on software design & development
• 5+ years of experience in Salesforce, Service Cloud and force.com platform
• Experience in Core Java, Spring boot, React or similar JavaScript framework
• Hands on experience working with service cloud standard features-Chat, CTI, Entitlements, Omni Channel, Email to case, Webforms etc.
• Should have an expert level understanding of LWC, data modelling, design frameworks.
• Experience working in Apex, Lightning Framework and components (Aura), Integrations (SF REST API and Composite), Triggers, SLDS, jQuery, Batch, Visual Force, and configurations like Flows, validation rules, Custom Metadata types, profiles, role, sharing rules, workflows/process builders, SFDX etc. on Salesforce.com platform.
• Must have good knowledge of Agile and Iterative development methodologies and be proficient using JIRA, Confluence, Version Control Systems (e. g. GitLab) & deployment tools.
• Having Platform developer-2 and any Architect certification will be preferred.
• Nice to have experience on: Experience in Financial Service cloud.

We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company --transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
( ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your India specific benefits include:

• Employees Provident Fund [EPF]

• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-RP #LI-Hybrid
Estimated Job Posting End Date: 01-16-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Skills Required