From helping to invent the affiliate industry to leading performance marketing, the CJ Team has earned a reputation for maintaining the largest and most reliable partnership-based platform. We are the platform of choice for driving profitable growth for over 3,800 global brands - across industries like retail, travel, finance, and network & home services. Our technology powers a vast partnership ecosystem where over 167K publishers and brands engage with billions of consumers worldwide. The CJ India team connects global brands and publishers to drive scalable growth. Passionate about delivering sustainable outcomes, we focus on providing meaningful solutions to real-world needs.
Why we are looking for you:
You are curious, enjoy investigating and learning, and collaborate well with teammates. You have exceptional attention to detail and want to be part of a company that has a positive culture, offers career development opportunities, and provides competitive compensation and benefits.
What you will enjoy in this role:
As a Senior Program Compliance Associate, you'll be an important member of our Program Compliance team, giving advertisers confidence that their promotions in the CJ Network are aligned with their policies and industry best practices. We do this with specialized technology and expertise, analysing and investigating publisher activity, network data, and promotional content. You'll work closely with local teammates as well as Program Compliance Managers in the US. You'll learn first-hand about our search engine marketing and content monitoring technologies, analyze results, and deliver reporting through our proprietary compliance platform.
Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.
Responsibilities
Facilitate affiliate marketing activities in collaboration with the Program Compliance team
Deliver outstanding service to our advertiser clients as part of the Program Compliance team
Audit publisher content for accuracy according to each client's approved promotional details and program policies
Perform content and campaign reviews/audits based on specified criteria
Assess the results of content monitoring technologies, validate violations, and enter details into reporting platform
Monitor search engines for joined publishers bidding on client trademarks, applicable keyword terms, and recording the violations in the reporting platform
Collaborate with teammates locally and across regions
Participate in internal team meetings and special projects
Send violation notices and follow up to ensure the issues are resolved
Manage publisher outreach and communicate with clients
Lead new account or tool-related transitions for the team
Identify opportunities to improve process efficiency
Qualifications
2-4 years of related experience in content auditing, digital media or client services role
Bachelor's degree
Self-driven and laser-focused individual who takes the initiative to solve problems
Thorough and detail-oriented with excellent time-management and follow-through skills
Strong written and verbal communication skills
Critical thinking skills with the ability to understand and interpret policy
Decisive with excellent judgment in policy enforcement
Team player capable of working in a fast-paced environment
Basic knowledge on MS office suite
Ability to multitask and keen attention to detail
Prior experience in a content auditing role will be helpful
Basic knowledge of Affiliate Marketing will be an added advantage
Quick learner
Additional Information
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Our pillars aren't just words. They're how we show up every day.
People centricity:
We focus on employee well-being in an environment where colleagues truly care about each other.
Collaboration:
We work together, support one another, and collectively achieve goals.
Growth:
There are endless opportunities for growth through learning, development and career advancement.
Innovation:
We drive progress through cutting-edge solutions and forward-thinking approaches.
Flexibility:
We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.
Our values guide us to create value for our clients, our people and consumers.
Act with integrity
Work together to win together
Innovate with purpose
Respect all voices
Empower with accountability
These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.
Epsilon is an Equal Opportunity Employer.
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.
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