POSITION SUMMARY
This position will be responsible for acting as the Zoetis SAP P2P core team member. The position will also be responsible for maintaining and enhancing SAP P2P and VIM functionality as well as acting as the IT help desk representative for SAP P2P related queries and issues. The position is also responsible for deploying and supporting P2P and VIM functionality regionally as part of the existing global implementation and new acquisitions.
RESPONSIBILITIES:
Ensure Zoetis adheres to the global business blueprint for SAP P2P, Accounts Payable configuration as additional countries are deployed.
Functional and technical experience with OpenText Vendor Invoice Management (VIM), Archiving, BCC/IC4SAP
Act as the subject matter expert for Accounts Payable SAP functionality.
Provide consultancy, supportive services for SAP FI module.
Configuration, testing, and support of SAP FICO
Perform project enhancements.
Build, Maintain and support interfaces.
Preparation and updates of user-friendly documents according to user's requirements
Integration, regression and user acceptance testing.
Deploy global ITS processes, develop, and maintain organizational quality indicators, and monitor client satisfaction.
Provide information to ITS and Business leadership regarding best practices, industry trends and business opportunities, as well as feedback on the overall performance of processes and tools
Understand key business controls and impacts of changes caused by functionality, technology changes and changing business needs.
Provide support for global and regional systems and services.
Work with Business counterparts to ensure audit, SOX, and other compliance requirements.
Steward the development and implementation of process capabilities (process, tools, and roles) & metrics
Identify and initiate process improvements (continuous improvement)
Monitor process compliance and performance metrics.
Execute key operational process activities.
Train and transfer knowledge to other team members, users and stakeholders as required
POSITION RESPONSIBILITIES Percent of Time
Design and implement comprehensive solutions for SAP P2P and Open Text -VIM including rollouts, enhancements.
Ensure operational efficiency and meet key performance indicators (KPIs). 50%
Ensure Testing-Quality Assurance, Process Optimization-Automation, Reporting-Analytics and Governance-Compliance 20%
Proficiency in delivering WRICEF objects, ensuring seamless cross-functional integration and efficient integration with external systems for streamlined business processes. 20%
Ensure high performance and alignment with organizational goals. Foster growth, skill development, and seamless integration. 10%
ORGANIZATIONAL RELATIONSHIPS
Ensure customer expectations have been met through delivery and ongoing execution of services.
Gather and analyze business requests to determine how best to create successful resolution for new requests and issues.
Help consumers understand service offerings available from internal ITS service providers and secure appropriate resources for projects, engaging with the business, and facilitating service delivery.
Support business users, prepare business case for ITS investment.
Align IT services with current and future needs of the business and its customers while improving quality of services delivered.
EDUCATION AND EXPERIENCE
Education:
Bachelor's degree or equivalent experience in Computer Science/Information Systems or science related field
Master's degree preferred in related field.
Experience:
6+ years of experience in in P2P and Open Text.
SAP Financials (FI), Controlling (CO) and Procurement
Hands-on experience in configuration of P2P modules of SAP including but not limited to Master data, Purchase orders, VIM, Archiving, OCR, SAP Accounts Payable and Payments
Knowledge of SAP Invoice & Logistics Verification (Price Variances, 3-Way Match, etc)
Knowledge of SAP Workflow tables and routing procedures for invoice approvals and exceptions
Multiple full life cycle implementations preferred.
Demonstrated experience of various IT practices, including but not limited to, operational service delivery, large project implementations.
Proven ability to quickly learn existing Business Processes and combine knowledge from multiple disciplines (e.g., SAP capability, Standard industry best practice) to produce an optimal business solution.
Demonstrated ability to work across organizational regional and global boundaries, ability to multitask and manage multiple projects in a cross-divisional and cross-functional environment.
Ability to work independently, effectively coordinating multiple priorities in a dynamic and changing environment and in a team-oriented, collaborative environment.
Understanding customer challenges, navigating from problem to resolution and communicating process and resolution effectively both verbally and in writing
Strategic Application of Information Systems and business analysis
Experience in life sciences / pharmaceuticals industry preferred.
TECHNICAL SKILLS REQUIREMENTS
Experience with SAP P2P Process and associated edge systems.
Experience with Open text VIM, Archiving, OCR
Experience leading change by implementing enterprise-wide business planning and processing applications.
Knowledge of other key systems/tools such as HPALM, ServiceNow tool, MS office suite of products.
Basic knowledge of key integration points with SAP application areas such as FICO
FICO Experience is Preferred
Good understanding of end-to-end business processes required.
Knowledge of shared service type/centers of excellence operations preferred
Business Process Analysis, Design & Improvement
Emerging Technology Monitoring
Skills:
Excellent written, oral and presentation skills
Customer focus
Strategic thinking and analytical skills
Timely decision making
Problem solving
Fluency in English (written and spoken) is a must
PHYSICAL POSITION REQUIREMENTS
ZICC Standard hrs: 2 pm to 11 pm (default) IST
NA for physical requirements.
This description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required. Additional position specific requirements/responsibilities are contained in approved training curricula.
Full time
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