Senior Associate Operations

Year    Mumbai, Maharashtra, India

Job Description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.



  • Efficient administrative skills, accurate and meticulous in approach to work.* Strong analytical and problem solving skills.* Quick decision maker* Digital Mindset- comfortable using technology to support activity and competent in all microsoft office* Time Management: must be able to multi-task, be detail oriented and demonstrate strong organizational skills* Ability to comprehend emails from other employees and action work accordingly * Good command over MS Office specifically MS Excel * Good Communication Skills - English - Verbal & Written* Candidate should be a graduate* Manage accurate entry of information on client application* Read, understand and process instructions / activities sent through email in English* Basic knowledge of BPO Work Force Managment activities such Real Time Managment, Scheduling, Roster Preparation, Shrinkage Managment & Reporting* Able to think outside the box and search for cost effective solutions.
Qualifications

Graduate

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Job Detail

  • Job Id
    JD3088627
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year