Job Description

Job Title:

HR Generalist

Location:

Kochi, India

Department:

Human Resources

Reports To:

Assistant Director - HR / HR Business Partner

Role Overview

The HR Generalist will serve as the first point of contact for employees and managers at the Kochi location, supporting all aspects of the employee lifecycle. This role ensures smooth execution of HR operations, compliance with policies, and a strong focus on employee engagement, onboarding, and people experience.

Key Responsibilities

1. Employee Lifecycle Management

Manage onboarding, induction, and exit processes for Kochi employees.
Handle documentation, HRIS entries, offer rollouts, joining formalities, and background verification coordination.
Maintain accurate employee records and ensure compliance with internal and statutory requirements.

2. Employee Engagement & Communication

Drive engagement initiatives aligned with company-wide "Connect, Grow & Care" pillars.
Conduct pulse checks, employee connect sessions, and engagement surveys.
Partner with leadership to plan and execute location-level engagement events.

3. HR Operations & Compliance

Ensure adherence to HR policies, Code of Conduct, POSH, and statutory compliance.
Track attendance, leave, and timesheet submissions in coordination with payroll.
Support audits and documentation as required by internal and external stakeholders.

4. Performance & Development

Coordinate performance management timelines - goal setting, mid-year, and annual reviews.
Support L&D programs, nominations, and feedback collection.
Track completion of mandatory learning and compliance training.

5. Employee Relations & Grievance Handling

Serve as an approachable HR contact for Kochi employees.
Support issue resolution, disciplinary actions, and grievance management in collaboration with the HRBP and Legal.
Escalate concerns appropriately and ensure confidentiality and fairness in all dealings.

6. Recruitment Support

Coordinate with TA team for local hiring needs, interview logistics, and candidate experience.
Facilitate referrals and maintain dashboards for Kochi-specific hiring metrics.

Required Qualifications & Skills

Bachelor's or Master's degree in Human Resources, Business Administration, or related field.
3-6 years of experience in HR generalist or HR operations roles.
Strong interpersonal skills and ability to manage employee relationships with empathy and discretion.
Working knowledge of HR systems (e.g., Keka, SAP SuccessFactors, or equivalent).
Familiarity with Indian labor laws and statutory compliance.
Excellent communication and organizational skills; ability to multitask in a dynamic environment.

Preferred Attributes

Prior experience in IT/ITES or professional services organizations.
Proven track record in managing HR for a location or business unit independently.
Energetic, approachable, and proactive with a "people-first" mindset.