Job Description

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Your Day-to-Day Include:
GTM Enablement Platforms (Plug-and-Play Tools like Databook, Bombora):
Manage user administration, license allocation, and platform access
Monitor engagement and usage trends; escalate needs or gaps to platform leads
Support change management efforts to encourage adoption and alignment with GTM strategies
Assist in the creation of enablement resources, training, and communications
Track ROI and usage patterns to inform future investment or optimization decisions
Skills:
Technical Skills and Qualifications:
Bachelor's degree in Information Technology, Business Administration, or a related field
3+ years of experience supporting go-to-market (GTM) platform operations or configuration
Hands-on experience with workflow design, user interface customization, and process optimization
Exposure to reporting or dashboard tools (e.g., Power BI, native analytics) to track adoption and drive insights
Familiarity with the go-to-market funnel, including sales enablement, lead generation, and content lifecycle workflows
Ability to translate technical changes into user-centric experiences and simplify platform complexity for end users
Strong problem-solving skills with the ability to analyze issues and implement effective solutions
Excellent communication skills and experience collaborating in a global, distributed, and cross-cultural team environment
Experience working in or alongside Agile project teams with comfort in iterative delivery and cross-functional coordination
Proven ability to manage multiple priorities and deliver results in a fast-paced environment
Adaptability and willingness to learn new technologies and methodologies
About Company:
'Grant Thornton INDUS' comprises GT U.S. Shared Services Center India Pvt Ltd and Grant Thornton U.S. Knowledge and Capability Center India Pvt Ltd. Grant Thornton INDUS is the shared services center supporting the operations of Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd. Established in 2012, Grant Thornton INDUS employs professionals across a wide range of disciplines including Tax, Audit, Advisory, and other operational functions. What sets us apart isn't just what we do - it's how we do it. We support and enable the firm's purpose of making business more personal and building trust into every result. We're collaborators - obsessed with quality and ready for anything - who understand the value of strong relationships. Our professionals are well integrated to seamlessly support the U.S. engagement teams, help increase Grant Thornton's access to a wide talent pool, and improve operational efficiencies. Empowered people, bold leadership, and distinctive client service are imbibed in the culture at Grant Thornton INDUS. We are a transparent, competitive, and excellence-driven firm that offers an opportunity to be part of something significant. In addition, professionals at Grant Thornton INDUS serve communities in India through inspirational and generous services to give back to the communities they work in. Grant Thornton INDUS has its offices in two locations in India - Bengaluru and Kolkata