Job Description

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Delhi, Ahmedabad |

About CSRBOX

CSRBOX is India's leading ecosystem for CSR, sustainability, and impact--combining a media & knowledge platform, a consulting practice, and on-ground program implementation through BharatCares. We enable corporate-government-philanthropy partnerships at scale, mapping 4,000+ CSR projects and 1,500+ company portfolios annually, and delivering programs across education, public health, livelihoods, future skills, climate & water.



Our partners include ICICI Bank, SKF, Bosch, IBM, Diageo, DP World, Future Generali, Airbus, Arvind, LG, Hero MotoCorp, Sandvik, Vastu Housing Finance, DCM Shriram, L&T and many others.



For more information, visit: www.csrbox.org

Curious about what Life @ CSRBOX looks like? Explore:

https://csrbox.org/Life-at-CSRBOX/

About the Position

The Senior Associate - Communications & Partnerships will be responsible for managing client relationships, driving stakeholder engagement, coordinating platform operations, and leading communication initiatives. This role involves collaboration with CSR partners, non-profits, academic institutions, and internal teams to ensure smooth execution, reporting, and impactful communication.

Responsibilities

Client Partnerships & Relationship Management


Build and manage partnerships with CSR organizations, non-profits, philanthropic foundations, and academic institutes Lead outreach to new stakeholders to onboard them onto the platform Manage the onboarding process for new CSR and non-profit partners Serve as the primary point of contact for assigned CSR and philanthropic clients Understand client objectives and align services to deliver measurable value Ensure timely execution of deliverables, reporting, documentation, and feedback Maintain long-term client relationships through proactive communication and support Conduct orientation and training sessions for client and partner teams Provide continuous operational and content-related support for seamless engagement




External Communications


Host webinars, events, and workshops across the country to promote the platform Manage social media handles and editorial content for the platform Oversee onboarding and coordination of content writers Work with communications, graphics, and editing teams for design and content execution Conduct stakeholder interviews for storytelling and documentation Maintain a repository of impact stories, case studies, and ecosystem insights




Platform & Operations Coordination


Oversee platform content uploads, stakeholder data, and system-level operations Collaborate with tech and operations teams to resolve issues and improve workflow Track engagement activities and project updates to maintain accurate records




Data Tracking & Reporting


Use CRM and analytics tools to track engagement data and performance metrics Prepare performance reports and dashboards for internal and external stakeholders Provide data-driven insights and recommendations to improve engagement and client servicing

Mandatory Qualification and Experience:

Strong communication and presentation abilities Stakeholder relationship management Experience in handling CSR, non-profit, or social impact partnerships (preferred) Knowledge of CRM tools, analytics, and reporting Ability to manage multiple tasks, deadlines, and cross-functional coordination

Desirable

How to apply

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Please apply using this link https://forms.gle/EdJApxHaqtDMX2LBA Keep your latest, updated CV file handy for the upload.