Job Id
291454
Ahmedabad, Gujarat, India
Job Type
Full-time
Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
A candidate should be graduate or post graduate mainly B. Pharm/ M. Pharm/B Tech/M Tech/Msc Micro/Msc Biotechology/B.E. Chemical. MBA will be an added advantage. With 6 to 7 years experience in Life science industry and should have minimum 2/3 years Key Account Management experience. Candidate from Competition like Pall, Sartorius, GE, Thermo is preferred.
JOB SUMMARY
Responsible for achieving sales goals, from key customer accounts. Develops and executes Key Account Management plan. Identifies customer needs and develops solutions. Grows Merck share within the account. Resolves customer issues. Maintains a pipeline of short and long-term growth opportunities. Collaborates and coordinates with appropriate stakeholders.
PRIMARY RESPONSIBILITIES
Understand customer processes like Vaccine, mAb manufacturing
Understand customer pain points and work towards providing solution from Merck offerings
Develop and execute Key Account Long term and Short term strategies
Responsible for achieving assigned sales goals
Develops Key Account management plans and coordinates activities with Support Group
Analyses account and various departments and identifies opportunities to accelerate revenue growth
Maintains an in-depth understanding of the account seeded base including customer projects
Engages with customers to build and maintain relationships
Assesses customer needs and identifies opportunities to growth Merck's presence in the account
Communicates value propositions and educates customers on new products and innovative technology
Develops quotes and negotiates with the customer
Manages the end to end sales process for assigned products ensuring buy-in across all relevant customer stakeholders
Resolves customer issues
Maintains an in depth understanding of the competitive landscape within Key Accounts
Maintains technical knowledge in assigned product group or area of science
Builds business acumen and selling skills including problem solving, negotiation and relationship management
Inputs customer information and opportunities into the CRM system
Develops and maintains a short and long-term opportunity growth opportunity pipeline
Generates leads from existing and new accounts for assigned products andthose outside the assigned portfolio.
Manages Key customer account wholly & sole responsibility in delivering world class customer satisfaction.
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