Job Description

United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Our Values: At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.
With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.
Job overview and responsibilities:
Recognized expert in the enterprise architecture discipline. Define roadmaps to bridge the gap from the current to future state for business, information, and technology capabilities. Provide industry-leading thought leadership and facilitate the development of strategies across multiple disciplines/domains. Facilitate the development of architecture patterns and standards. Consult on the design of complex enterprise initiatives and provide guidance to project teams. Manage enterprise architecture models and repositories. Communicate and market the enterprise architecture strategy and ensure the successful delivery of each solution.

• Architecting and delivering highly-scalable and flexible, cost-effective enterprise solutions
• Strong AWS experience across various services - Compute, Databases, and Sreaming Services
• Work closely with the principal architects to deliver the needed architectures
• Anticipate future technology requirements and communicate those to the leadership and multi-functional teams.
• Understand the current state of the organization-wide architecture. Identify key business drivers and technology capabilities required to achieve optimal state.
• Coordinate with collaborator teams and own the conversation to define use cases, goals, objectives, and architecture to support the business needs.
• Build relationships with senior leadership. Engage and evangelize recommendations to senior leadership teams.

Qualifications:
Required:

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business.
• 6+ years of applicable experience in business, information or technology architecture.
• Experience in leading technical staff or coordinating work across multiple technology teams.

Technical Skills:

• Experience in designing applications using AWS cloud architecture & services which supports highly resilient multi-region systems. AWS cloud services include ECS, EKS, RDS/Aurora, DynamoDB, Lambda, MSK/Solace, S3, or similar cloud services if coming from other cloud experiences.
• Experience in common architecture frameworks such as Microservices, REST APIs management including Authentication & authorization
• Event-driven architectures to support high throughput, lower latency systems, i.e., Kafka/MSK, Solace Streaming or any others.
• Experience working with various teams including PlatformOps/DevOps and Development teams. Review architectural designs with various stakeholders.
• Architecture experience using various tools like Visio, Draw.io, Lucid and others to provide cloud architecture designs including resiliency structures.
• Experience in building and/or integrating AI (ML/GenAI) into the solution architectures will be a plus
• Able to understand and help implementation teams using object-oriented programming languages if and when required, i.e., Java, .Net, Python etc.

Business Acumen: The ability to make insightful, successful business decisions and tradeoffs assessing the internal and external business landscape, strategies, opportunities, strengths and weaknesses. Involves knowledge of the industry - and awareness of the key trends shaping the future of the corporation.
Creativity & Innovation - The ability to define new, original ideas and successfully implement them across an organization. Involves an ability to think "outside-in", assess conventional work products and processes, define new concepts, and manage change across the organization in implementing them.
Persuasion - The ability to engage and enroll others in an initiative - both individually and in a group setting. Involves articulating the new possibility for others - and leading and engaging others in direct, positive, meaningful conversations "Big Picture" Thinker - The ability to maintain perspective and establish context. Involves being able to recognize patterns and predict outcomes - and leverage them to redirect personal and/or team work effort in the optimal direction.
Strategic - The ability to visualize and plan for outcomes in the future, and sustain work in achieving the outcomes. Involves an ability to support short-term trade-offs in order to achieve longer term gain.
Communication Skills - The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication. Involves an ability to speak and write clearly and understandably at the right level.
Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs Integrity and Trust - Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn't misrepresent him/herself for personal gain.
Prioritization - The ability to successfully manage multiple competing work efforts across multiple teams. Involves assessing impacts, importance and urgency and setting direction and expectations - in order to meet or exceed expectations for timeliness and quality of work.
Qualifications
Preferred:

• Master's degree in computer science, Information Technology, Engineering, Business.
• Expertise in design and implementation of complex IT solutions.
• Technical knowledge in area of expertise.
• Awareness of industry best practices and research.

Skills Required