Senior Application Support Specialist(kantar/xtel)

Year    Bangalore, Karnataka, India

Job Description


:
Location: Mumbai & Hyderabad(Hybrid-2 days from office)
Key Responsibilities:

  • Provide advanced technical support for Kellanova's Xtel application, ensuring smooth operation and minimal downtime.
  • Collaborate with cross-functional teams to troubleshoot and resolve complex application issues.
  • Monitor application performance and implement improvements to enhance efficiency and user experience.
  • Lead the deployment of updates, patches, and new features, ensuring compatibility and stability.
  • Mentor junior team members and provide guidance on best practices for application support.
  • Document processes, solutions, and troubleshooting steps for future reference.
Required Skills and Experience:
  • Extensive experience in application support, preferably 3-5 years, with Kantar's Xtel or similar platforms.
  • Strong problem-solving skills and the ability to work under pressure.
  • Proficiency in relevant tools.
  • Excellent communication skills to liaise with stakeholders and team members effectively.
  • A proactive approach to identifying and addressing potential issues before they escalate.
Preferred Qualifications:
  • Familiarity with Kantar's Xtel application and its functionalities.
  • Experience in a leadership or mentoring role within a technical team.
  • Certifications in relevant technologies or methodologies.
Skills:
Mandatory Skills : Kantar , Xtel
About Company:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 86,000+ talented and entrepreneurial professionals across more than 40 countries, LTIMindtree xe2x80x94 a Larsen & Toubro Group company xe2x80x94 solves the most complex business challenges and delivers transformation at scale. For more information, please visit https://www.ltimindtree.com/.

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Job Detail

  • Job Id
    JD3729185
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year