Job Description

Description

About Norstella

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker--and help patients in need.



Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle --and get the right treatments to the right patients at the right time.



Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:

Citeline - accelerate the drug development cycle Evaluate - bring the right drugs to market MMIT - identify barrier to patient access Panalgo - turn data into insight faster The Dedham Group - think strategically for specialty therapeutics




By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.

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Norstella is seeking a Senior Analytics and Insights Lead to join the Content team. This individual will play a critical role in supporting the delivery of high-quality disease and forecast reports by building and maintaining the data and workflow infrastructure that underpins our reporting products. The role focuses on optimizing and evolving our current reporting processes--including data pipelines, assumptions management, and structured analytics--across a wide range of therapeutic areas.

The Lead will work closely with product managers, content creators, and other internal stakeholders to ensure efficient and scalable reporting operations, while also preparing the infrastructure for future integration of Real-World Evidence (RWE) datasets. This is an ideal role for someone with strong healthcare analytics experience, solid technical skills, and a keen interest in enabling product teams to generate impactful insights.

Responsibilities:

Workflow Optimization & Data Infrastructure

Support the development and maintenance of disease-level workflows used to generate epidemiology and forecast reports across multiple product lines. Organize and streamline input data, business rules, and intermediate calculations to enable reproducibility, consistency, and scalability across disease areas and subpopulations. Manage and document data assumptions, logic structures, and transformation steps to ensure traceability and version control in report generation. Transition ad hoc, file-based systems toward more centralized, structured, and flexible data infrastructure.

Data Analysis & Tool Development

Extract, clean, and prepare structured healthcare datasets to support report production across multiple therapeutic and disease areas. Write robust and efficient SQL queries for accessing and transforming data from internal and external sources. Build and maintain Excel-based tools or templates that support rapid data processing and visualization. Conduct detailed quality checks on outputs and intermediate files to ensure integrity and alignment across reports.

Product & Process Enablement

Work with content authors and product managers to understand evolving reporting needs and translate them into scalable analytical workflows. Collaborate on product enhancement initiatives by identifying opportunities to improve turnaround times, template modularity, and data structure flexibility. Proactively identify and implement automation opportunities to reduce manual work and improve process transparency. Participate in process documentation, knowledge sharing, and team onboarding to build institutional continuity around core workflows.

Future-Ready Design & RWE Integration

Design and adapt systems to prepare for future integration of Real-World Evidence (RWE) sources such as claims, EHR, and lab data. Ensure that existing workflows are flexible enough to support additional data types, new disease populations, and emerging product requirements.

Requirements:

Technical and Analytical Expertise

5-7 years of experience in healthcare analytics, pharmaceutical research, life sciences consulting, or data operations. Strong hands-on experience writing SQL for manipulating, extracting, and transforming structured data in a production or reporting setting. Proficiency in Excel, including advanced functions, pivot tables, and templating to support data-driven outputs. Previous experience improving or migrating Excel/VBA-based reporting systems (even if future direction is toward modernized tooling). Experience with data visualization and analytics platforms or automation platforms such as Power BI, Tableau, or Alteryx.

Domain Knowledge

Demonstrated experience working with healthcare data, including drug pipelines, epidemiology estimates, or health outcomes. Familiarity with the drug development process, clinical trial stages, or healthcare market dynamics. Experience collecting, curating, and synthesizing data from multiple sources--both structured and unstructured--to generate meaningful insights.

Process & Workflow Management

Proven ability to manage assumptions, logic, and intermediate datasets across multiple disease areas and report formats. Strong organizational and time management skills; able to prioritize multiple tasks and work efficiently in a dynamic, fast-paced environment. Proactive problem-solving mindset and ability to independently identify gaps or inefficiencies in workflows and recommend improvements.

Collaboration & Communication

Experience collaborating with cross-functional stakeholders including product owners, report authors, and data teams. Clear communication skills and the ability to explain technical concepts to non-technical team members. Comfortable working in a hybrid or remote team setting and contributing to process documentation and training.

Preferred Experience

Exposure to Real-World Evidence (RWE) or understanding of how RWE is used in disease burden, treatment patterns, or forecasting. Familiarity with working in or supporting product development teams within healthcare, life sciences, or pharma analytics domains. Previous experience improving or migrating Excel/VBA-based reporting systems (even if future direction is toward modernized tooling). Previous experience working in global teams.

The guiding principles for success at Norstella:

01: Bold, Passionate, Mission-First

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

02: Integrity, Truth, Reality

We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn't. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.

03: Kindness, Empathy, Grace

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.

04: Resilience, Mettle, Perseverance

We will persevere - even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

05: Humility, Gratitude, Learning

We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.

Benefits:

Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk
Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people's differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual's abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment.



Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you.