Job Description

About Delta Air Lines
About the Company
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2024, Delta was recognized by Fortune with a No. 11 placement on Fortunes Top 50 Most Admired Companies list. The companys strong management and commitment to providing elevated experiences and premium products also secured a No. 1 ranking out of the eight airlines on the list. Delta landed on TIMEs inaugural list of the Worlds Best Companies, coming in at No. 12 the only U.S. airline in the top 155. TIMEs award is based on three criteria: employee satisfaction, revenue growth and sustainability.
Deltas people-first culture continues to be recognized, earning the airline a spot on Fortunes 100 Best Companies to Work Forxc2xae list for the fifth year. Delta is the only airline included on the 2024 list.
Additionally, Delta earned a coveted spot, on Fast Companys list of the Most Innovative Companies, climbing from its No. 8 spot in 2023 to No. 2 in the travel category. The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected.
About the Delta Technology Hub (DTH), Bangalore
Delta has fast emerged as a customer-focused, innovation-led, technology-enabled business. The Delta Technology Hub will contribute directly to these objectives.

Primary Functions:

• Gather and transform large sets of raw data into well-built integrated data assets using SQL, AWS Glue or other emerging technologies.
• Recommend, build, and monitor robust and extensible data models that capture business performance from a customer experience lens.
• Identify and execute data quality testing along critical check points and surface data drift or data anomalies.
• Maintain a high standard for accuracy of data and build automated processes to catch issues proactively and report.
• Be the expert in critical customer experience data assets and maintain a catalog for reference.
• Lean into developing visualizations in Tableau and occasionally support data science teams with exploratory data analysis and KPI development.
• Validate and performance-tune complex SQL queries.
• Train team members on SQL, AWS, and Tableau best practices

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)

• Bachelors degree in computer science, data science, or engineering
• 3+ years of experience.
• Expert in writing Advance / Complex SQLqueries with strong experience in Python (NumPy & Pandas) and data processing tools such as Glue or SAS
• Proficient with Tableau or Power Bi (Must Have) for advanced visualization.
• High attention to detail, solution-oriented and capable of meeting or exceeding deadlines in a fast-paced environment.
• Embraces diverse people, thinking, and styles

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)

• Advanced knowledge of AWS analytics toolkit (e.g., Redshift, Sagemaker, Lambda etc.)
• Working knowledge of statistical/machine learning tools (e.g., R, scikit-learn)
• Prior experience with Delta or other airline or Hospitality data a plus
• Self-motivated and take pride in building great products for key stakeholders.

ID: DELRK23