-Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. -Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials.
About the Role
Key Responsibilities
Deliver customer requirements within agreed service level agreements using structured project management
Ensure all deliverables meet the highest standards of quality and accuracy
Manage projects to achieve on-time delivery within stipulated deadlines
Support creation and maintenance of standard operating procedures
Develop and maintain knowledge repositories with qualitative and quantitative insights
Participate actively in knowledge sharing sessions across teams
Report technical complaints, adverse events, and special cases within 24 hours
Coordinate distribution of marketing samples where applicable
Maintain clear documentation and communication throughout service delivery
Drive continuous improvement initiatives to enhance service efficiency
Essential Requirements
Proven experience in operations management and execution
Strong background in project management with structured methodologies
Hands-on experience within the pharmaceutical industry
Ability to manage multiple stakeholders and complex projects effectively
Excellent analytical thinking and problem-solving skills
Proficiency in digital marketing and strategic marketing practices
Strong communication skills with ability to create clear documentation
Fluency in English
Desirable Requirements
Experience with Alteryx for data preparation and analytics
Background in email marketing campaigns and media planning in healthcare
Why Novartis:
Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards:
Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Division
US
Business Unit
General Management
Location
India
Site
Hyderabad (Office)
Company / Legal Entity
IN10 (FCRS = IN010) Novartis Healthcare Private Limited
Functional Area
Marketing
Job Type
Full time
Employment Type
Regular
Shift Work
No
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
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