Senior Analyst
Year TS, IN, India
Job Description
Senior Analyst
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Hyderabad
3-5 Years
INDIA
Job Family
Delivery Transaction
(Posting).
To ensure performance optimization through business process improvement aligned with the changing client requirements and process changes pertaining to logistics domain (1.) Provide real time support to advisors, handle escalations and coach advisors on daily basis. Improve performance. (2.) Case scrubbing and quality audits (3.) Ensuring that team is meeting client defined process SLA (4.) Ability to do RCA on any controllable management escalations (5.) Take Team Briefings and cascade process updates and track updates on daily basis.
Qualification
BCom
No. of Positions
1
Skill (Primary)
Domain Competencies (BSERV )-FAO-Receivables
Auto req ID
1560410BR
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Job Detail
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Job IdJD3744768
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTS, IN, India
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EducationNot mentioned
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ExperienceYear