To ensure performance optimization through business process improvement aligned with the changing client requirements and process changes pertaining to logistics domain (1.) Provide real time support to advisors, handle escalations and coach advisors on daily basis. Improve performance. (2.) Case scrubbing and quality audits (3.) Ensuring that team is meeting client defined process SLA (4.) Ability to do RCA on any controllable management escalations (5.) Take Team Briefings and cascade process updates and track updates on daily basis.
Qualification
BCom
No. of Positions
1
Skill (Primary)
Domain Competencies (BSERV )-FAO-Receivables
Auto req ID
1560410BR
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Job Detail
Job Id
JD3744768
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
TS, IN, India
Education
Not mentioned
Experience
Year
Apply For This Job
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.