Job Description

ABOUT US:
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to perfection in delivering the services our customers expect from us. With extensive experience, deep knowledge, and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, handle risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally. LSEG's ticker symbol is LSEG.
OUR PEOPLE:
People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage partnership, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and exciting experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and exciting opportunities for everyone to broaden and deepen their skills and expertise. As a global organization spanning 70 countries and one rooted in a culture of growth, opportunity, diversity, and innovation, LSEG is a place where everyone can grow, develop, and fulfil your potential with meaningful careers.
ROLE OVERVIEW:
The Infrastructure Platform Engineering (IPE) team, part of Infrastructure and Cloud division, is responsible for the engineering and operation of LSEG's Group Engineering's core infrastructure services, including data centres, storage, private cloud, platforms, databases, and middleware. Our mission is to modernise and transform the experience of our customers by deploying automation and Platform-as-Product services, to enable increasingly efficient, scalable and secure infrastructure products that better support business operations and future transformation.
As a Senior Business Analyst, you will play a critical role in driving strategic workforce planning and management and supporting the broader IPE transformation programme. Your focus will be on building data-driven models and actionable insights to enable smarter decision-making around workforce capacity, skills and planning. You will also work across the broader IPE transformation programme to analyse current ways of working, see opportunities for improvement, and supports programme governance at every level - from execution forums to senior leadership steerco.
You will be part of the Strategic Transformation Programme team in supporting of IPE's transformation objectives and the shift toward a Platform-as-Product operating model, you will work closely with transformation leads, product owners, engineering, finance and HR to ensure that decisions are backed by data, aligned with strategic priorities, and executed effectively.
WHAT YOU WILL BE DOING:

• Design workforce data models: Design and establish a structured that bring together forecast, actuals, cost model, and strategic baseline to support planning and decision-making across IPE.

• Deliver insights: From workforce trends, hiring velocity, skills distribution, and location strategy - to advise long-term workforce planning. This includes using data insights to support the transition (e.g. where talent uplift or reskilling required).

• Workforce governance: Lead the workforce audit/change log process, ensuring proper governance traceability for changes across workforce plans.

• Reporting: Build and maintain dashboards and reporting (e.g. Power BI or Excel) for use in workforce and transformation programme governance for a. Ensure clear, concise, and accurate data-driven reporting to support decision-making at senior levels.

• Transformation Metrics: Partner with Transformation lead to define and handle Transformation programme wide objectives and key results, scorecard that measures programme's progress, impact, and alignment to transformation outcomes.

• Customer Engagement: Act as a key point of contact for team members, Product Manager, HR, Finance, TA and Transformation Programme team on workforce and programme data. Collect and translate new customer requirements and convert them into actionable, prioritised backlog items.

• Agile Operation: Operate as part of agile squads or cross-functional delivery teams, participation in backlog prioritisation, sprint planning and retrospectives.

• Transformation enablement: Collaborate with workstream leads, Transformation leads, engineering team to carry out focused analysis that support smoother and more effective delivery of change. This may include deep dives into operational processes or workflows to identify problems, inefficiencies, and opportunities to simplify, automate, or improve ways of working.

• Process and workflow design: Partner with Transformation Lead, Product owner and engineering team in design and documentation of future-state process, including end to end workflow, roles and responsibilities, and governance structures across workstreams to enable effective implementation of the new operating model.

WHAT YOU WILL BRING:

• Bachelor's degree in engineering, Computer Science, or equivalent experience.

• 5+ years of experience technical business analysis, data analysis or a related field in transformation or large-scale programme delivery.

• Data modelling and visualisation Strong analytical skills with sophisticated proficiency in Excel and hands on experiences in Power BI, SQL is a plus. Skilled in developing structured, repeatable data models and report to support ongoing decision-making.

• Data literacy strong data literacy and experience working with data, comfortable with data principles and standard methodologies.

• Essential Tooling knowledge Sophisticated knowledge of Microsoft Tools (Excel, PowerPoint, Word), and experience using planning and tracking tooling such as Asana or Jira is essential. Familiarity with tools like Visio or Lucid chart.

• Demonstrates strong attention to details while maintaining the ability see and understand the broader strategic context. Ensure that day-to-day analysis supports strategic transformation goals.

• A proactive, curious attitude with the confidence to challenge assumptions, proposed solutions, and contribute to building a better way of working.

• Communication and influencing:

• Strong interpersonal, written, and verbal communication skills.

• Strong communication and storytelling skills - able to explain data and insight clearly to both technical and non-technical audiences

• Strong organizational skills and self-motivated with strong attention to detail and follow through.

• Ability to work under pressure with a high level of initiative and a flexible approach; capable of handling ambitious demands, ambiguity, and changing priorities.

• Strong analytical and critical thinking skills for effective change management and problem-solving.

WHAT YOU WILL GET IN RETURN:

• Play a key role in a strategic transformation programme that is reshaping how Infrastructure Platform Engineering (IPE) operate at scale.

• Gain exposure to modern delivery models, site reliability engineering (SRE), Infrastructure as Code (IaC) and automation-first practices, etc.

• Daily collaboration with dedicated, cross-functional teams including engineering, transformation, product, finance, and operations across multiple geographies.

• Join a culture that values data-driven thinking, innovation and continuous improvement, where your voice and expertise are valued.

• A competitive compensation package and a comprehensive benefits offering.

• Access to continuous learning and professional development opportunities, with support for certifications and leadership development.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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