Job Description

Senior Analyst - SharePoint Admin - HYD

The Microsoft 365 Consultant will be part of a cross functional team supporting and enhancing the features and functionality of Microsoft 365, SharePoint on-premises (2019 and Subscription Edition)


The role will support all areas of Microsoft 365 including Teams, SharePoint Online, PowerShell, PowerApps, and Power Automate etc. The role will provide 3LS to the business in an agile manner and ensure lessons learnt are documented and communicated to 2LS.

Work you'll do

Providing 3rd line support for Microsoft 365 and SharePoint services, operating under a best practice, Agile framework. Design solutions based on product backlog and user stories to deliver value to business users. Responding to service outages which affect Deloitte's business operation and reputation, including out of hours escalations as part of a 24 x 7 on-call rota. Ability to solve problems, quickly and completely and to communicate them clearly to peers, customers, and management. Working with change management, developers, project teams, business teams and vendors to provide guidance and assist in the enhancement of the Microsoft 365 and SharePoint services. Proactive input into the definition of Microsoft 365 and SharePoint Server technical standards Working closely with practitioners and vendors to provide technical/application support and assistance for problems related to Microsoft 365, SharePoint and associated solutions. Monitoring and maintaining the performance, availability and security of Microsoft 365 and SharePoint services, with a focus on continuous service improvement Assisting in maintaining documentation, technology compliance standards and governance

Responsibilities

Explore ideas and build prototypes. Work collaboratively with teams and departments outside of the POD. Deal with incoming tickets, problems, and requests, liaise with business user, 1LS and 2LS and wider POD team. Estimates size of backlog items Translation of backlog items into engineering design and logical units of work (tasks) Evaluation of technical feasibility Implementation of backlog items Application of product support and enhancement best practices Work with relevant teams to evaluate design to be able to deliver application specific training material and workshops. Requirements validation of user stories and technical solutions across all platforms/services/solutions Engagement with global, local and extended teams to ensure operational alignment

The Team

The Group develops Custom products, applications and services for Deloitte professionals globally. As a team we are here to delight customers by embracing design thinking, agility, innovation, and a customer first focus. support.

Location

: Hyderabad

Work shift Timings

: 11 AM to 8 PM

Qualifications

Bachelor of Engineering/ Bachelor of Technology

Essential

Extensive SharePoint Server 2019 & SharePoint Online experience in a highly regulated enterprise configuration

Development, governance, testing and deployment of Power Platform features including PowerApps, Power Automate & Power BI. At least 3 years' experience in developing/supporting capabilities on SharePoint using industry standard tools, including but not limited to SharePoint Designer, InfoPath, Visual Studio & PowerShell. Significant experience in service management, proactive monitoring, issue resolution, continuous improvement and collaboration. Microsoft 365 SharePoint Online management, configuration and governance Microsoft 365 Groups configuration, architecture and support Advanced PowerShell configuration and development

Preferred

SPFX framework design and development Microsoft 365 tenant administration and governance Microsoft Graph development and integration Content migration including data cleansing, ETL, data mapping and metadata Front end development technology. Angular, REST API, JSON, JavaScript, CSS, etc. Microsoft 365 Security principles including DLP, AIP, eDiscovery, GDPR Understanding of UI and UX principles

Principles

To work collaboratively to produce a solution that meets the needs of stakeholders given the resource constraints Collaborate extensively within your team including those outside your specialty Collaborate extensively with colleagues outside of the team within ITS and the wider business. To share by default, all information including "work in progress" To coach others in your skills and experience To continuously expand your knowledge and skills outside your specialty To validate your work as early as possible, working with others to do so To attend co-ordination meetings in person or available technology that enhances collaboration. To proactively look for ways to improve team performance, efficiency and productivity Work within iteration guidelines and seek clarification or provide input where required. Develop standardised support documentation and processes for all deliverables within the supported platforms/application/solutions Input and maintenance of internal service catalogue

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Requisition code: 300877