Job Description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
Empower is currently recruiting an SAP Senior Configuration Analyst for SAP Business Support team. Viewed as proficient in SAP system implementation and support, this position presents an opportunity to an experienced SAP Business and Configuration professional to take the next steps in their career. Financial Services Collection & Disbursement-Application Lead as part of our established SAP team, under general direction the successful candidate will design, document, implement and support various complex SAP applications.
Duties & Responsibilities:

• Independently work on new projects and support the existing system.
• Proficiently communicate with business users to gather requirements and perform GAP analysis. Analyze system and business needs to effectively map business processes to SAP application modules.
• Design system solutions, write functional specification document for various RICEFW objects, perform functional configurations, perform unit testing, coordinate integration testing, support user acceptance testing, and resolve issues reported during hyper-care.
• Efficiently coordinate with other technical teams (ABAP, Security, Basis, Batch support).
• Troubleshoot reported system issues and resolve the issues as per priority levels.
• Train and mentor less experienced SAP analysts. Act as a resource for colleagues with less experience.
• Complete moderately complex project tasks within defined milestones. Make recommendations for project resource requirements to project managers and/or systems leadership. Maintains requirements documentation, project tracking, and key stakeholder reporting metrics. May lead or direct projects of smaller scope.
• Work as on-call support (on rotation basis).
• Suggest process and system improvements.

Qualifications:

• Bachelor's degree in computer science, Information Systems or Business or equivalent experience.
• Minimum of 5 years relevant SAP experience. Hands on configuration experience required and required for this position.
• Experience in implementation of new SAP enhancements and conversions.
• Experience in setting up SAP banking, treasury and cash management configuration and testing. Experience should include the setup, testing and maintenance of house banks, and the integration of SAP with banks - NACHA files, check formats, and EDI and BAI file formats.
• The primary function of this role is to support the ongoing FS-CD support and implementation in the system.
• Serve as subject matter expert for the SAP for Financial Services Collection & Disbursement FS-CD SAP module.
• Good knowledge across all FS-CD Processes like Master data, Postings and documents, Payment plans, Payments, Returns, Direct debit, Disbursements, Clearing, Reversal, Closing operations and Broker collections. o Proficient in FS-CD and well-versed in Subledger concepts, including Shadow G/L. o Skilled in data migration within FS-CD and experienced in batch testing for the same. o Collaborate with SAP functional and technical teams to analyze and test the impact of system modifications when necessary and understanding.
• Experience writing functional specifications and unit test plans, end user training, integration, functional, regression, UAT, performance and end-to-end testing.
• Good Experience in understanding ABAP and DB tables, Electronic Data Interchange EDI, User Exits, BAPIs, BADIs and creating queries.
• Working Conditions/Physical Requirements: Normal Office Working Conditions May be required to work on-call shifts as necessary.
• Has exposure to SAP ICM module- Incentive Compensation Module

Need prior experience as end user:
SAP CRM, SAP BI, JIRA, HP ALM
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.