Job Description

Description

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About Norstella

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker--and help patients in need.

Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle --and get the right treatments to the right patients at the right time.

Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:

Citeline - accelerate the drug development cycle Evaluate - bring the right drugs to market MMIT - identify barrier to patient access Panalgo - turn data into insight faster The Dedham Group - think strategically for specialty therapeutics


By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.

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Responsibilities:

Business/ Customer

Develop a strong command on the business processes, operating procedures as per SOPs and expertise in research and analysis of clinical trials/drug/company profiles/Deals information from public domain in a quick and accurate

manner

Demonstrate a strong understanding of business models & processes, authoring tool and other tools and extensions used by the team, cultivate robust decision making skills on the process Strengthen knowledge of data sourcing and retrieval by exposure to various websites and insights on industry trends, developments and various terms in business research Complete all mandatory and aspirational courses on- time, upskill continuously on domain and behavioral aspects through CTS training programs Strongly contribute towards achieving team objectives, displaying enthusiasm, while remaining scientifically and intellectually rigorous Work with team leads and Process leads on the assigned tasks and KPIs, should be able to multi-task effortlessly on team assignments Display excellent communication skills to interact with teams, client and internal management

Process

Research, verify and validate data and information from various sources, including company websites, trial registries, SEC filings, publications, regulatory sites and journals as per SOP Write and update Clinical trial / Drug profile /Deals information based on research findings based on in-house style guidelines and writing style and complete the reports Should be able to meet the individual productivity and quality as per assigned target as well as coordinate with other team members/managers on special project requirements from client; Ensure all agreed standards of quality and

accuracy are met at all times

Manage and coordinate training needs-both fresh and refresher type on domain and process to ensure independent work from the team while maintaining good quality Provide process improvement ideas and share best practices with(in) teams, identify and report on process efficiencies identified to the lead/Manager and ensure implementation of the same Ensure efficient multi-tasking of all team assignments and take up POC role for tasks on a rotational basis and report progress to leads in timely manner Assist the leads in maintaining trackers and team reports, planning and execution of work and overall team task handling

People

Ensure/follow up/assist the team members on timely completion of deliverables, providing training as necessary to ensure data quality; Report to the manager on performance status and any escalations Actively participate and contribute to team initiatives: regular team meetings, knowledge sharing sessions, etc. Coordinate with other TA teams for work completion Handle the training needs of the team and keep a check on team quality

ADDITIONAL INFORMATION

Measurement Criteria

Turnaround Timelines (TAT), quality and Productivity QA of team, Training Efficiency Proper documentation and file management Policy and Schedule adherence Complete Mandated training programs and Lean Six Sigma
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Requirements:

Educational Guidelines :

Graduate/Post Graduate/ Doctorate degree in life sciences/Pharmacy/Medical sciences or equivalent degrees

Technical Skills - Knowledge of Fundamental Analysis and MS Office Suite Sector specific qualification is an added advantage

Experience Guidelines

3-4 years of work experience. Experience in Business Research and Analysis/ Secondary data research in life science/healthcare domain is preferred###

Benefits:

Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk
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Our guiding principles for success at Norstella

01: Bold, Passionate, Mission-First

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

02: Integrity, Truth, Reality

We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn't. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.

03: Kindness, Empathy, Grace

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.

04: Resilience, Mettle, Perseverance

We will persevere - even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

05: Humility, Gratitude, Learning

We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.



Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people's differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual's abilities, skills, performance and behavior and our business requirements. Norstella operates a zero-tolerance policy to any form of discrimination, abuse or harassment.



Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you.