Job Description

JOB DESCRIPTION The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Role and responsibilities: End to end management of new hire Induction program Planning and executing the full day sessions from across programs and designations - including speaker alignment, monitor quality of sessions and presentations, new hire communication with welcome email, measuring and capturing feedback and effectiveness as required. Act as the face of the firm during the induction process and provide guidance and support to the new joiners Effective handling of queries & questions from participants. Ensure that any new joiner concern received is immediately highlighted to the concerned team and seek immediate redressal Conduct Induction sessions as and when required speaking clearly with an appropriate communication etiquette Collecting, collating and maintaining feedback for all the speakers Update the training tool and other required tools with the requisite information to enable smooth functioning and onboarding. Accurate maintenance of data with zero error and publishing timely reports Identify ways to continuously improve the induction process. Innovate / Ideate to bring about improvements in process metrics Conduct trainings for Analyst pool on behavioral and soft skills Should be able to express any topic in a comprehensive manner Presence of mind (the ability to remain calm and act constructively during times of crisis / issues / chaos etc.) and Fast learner able to grasp faster any topic on soft skills / behavioral areas. Ability to deliver training through classroom, audio call, VC etc. effectively keeping in mind the constraints of each mode & follow-up on the understanding of the audience. Good knowledge of MS Office Suite Strong communication and facilitation skills. Technical and Functional Skills: Bachelors Degree with 3+ years of experience. A good understanding and knowledge of the right accents. Phenomenal communication, presentation and public speaking skills. Effective training skills - the ability to train employees implementing scenario based learning. Familiarity with e-learning and LMS will be an advantage. MS Office - Including Word, Excel, PowerPoint. Good stakeholder management.

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