Job Description

Job description:
CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. For this critical role, we are looking for the candidate to be based in Mumbai. You may choose to work from home in Mumbai; however, you will be required to travel to our Andheri East office once a week for business requirements, meetings, or company/team events, or on short notice as needed.
We are seeking a highly skilled Senior Analyst with expertise in Network & Security. The ideal candidate will be responsible for installing, configuring, and maintaining a variety of network devices and services, including Fortigate firewalls routers, switches, Wi-Fi access points, load balancers, VPNs, QoS, and Azure Cloud. Job responsibilities:

• Expertly deploy, configure, and maintain Fortinet Firewalls, ensuring robust security measures.
• Manage Access Points for Wi-Fi networks, overseeing configurations, optimizations and troubleshooting.
• Demonstrate proficiency in Switching and Routing protocols for efficient network performance.
• Utilize and leverage Azure Cloud services for network Infrastructure as a Service (IaaS).
• Implement and manage IPsec protocols to secure network communications.
• Collaborate in troubleshooting and configuring VLANs, VTP, STP, HSRP for seamless network operations.
• Oversee licensing, redundancy setup, access point groups, layer2 authentication, and PSK for comprehensive network management.
• Coordinate with ISP to resolve circuit issues.
• Keep network diagrams, SOPs, and documentation up-to-date, providing accurate references for future maintenance.
• Drive Root Cause Analysis (RCA) reports to identify and address network issues proactively.

#LI-Hybrid Qualifications and prerequisites:

• Any bachelor's degree, preferably in Information Technology, Computer Science, or a related field.
• 3- 5 years of experience in Network & Security roles with working knowledge of On-premise & Azure Cloud services.
• Certifications in Azure, CCNA, CCNP, and FortiGate are highly preferred.
• In-depth knowledge of network protocols, and security protocols.
• Strong troubleshooting and problem-solving skills.
• Experience in managing and optimizing network performance.
• Ability to work collaboratively in a team-oriented environment.

Application process:
Before applying, please ensure you meet the role requirements listed above and have legal authorization to work in the country where this role is advertised. Our selection process typically involves an initial screening by a recruiter, a technical assessment, and two to three interview rounds. For this role, you will have two technical rounds followed by the HR round with the HR Business Partner.
Equal Opportunity
Our hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic.
Accelerating from Anywhere
As a remote-first organization, these are essential attributes we look for in all our candidates.

• Taking ownership of your work with minimal supervision, showing strong ability to organize, prioritize and deliver results independently.
• Documenting work that brings everyone on the same page.
• Maturity to choose between synchronous and asynchronous collaboration.
• Effectively collaborating with colleagues across different time zones by setting dedicated hours for collaboration and keeping team members updated through your MS Teams status.

About Us:
Established in 2002, Cactus Communications ( ) is a leading technology company that specializes in expert services and AI-driven products which improve how research gets funded, published, communicated, and discovered. Its flagship brand Editage offers a comprehensive suite of researcher solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R Discovery. With offices in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai and a global workforce of over 3,000 experts, CACTUS is a pioneer in workplace best practices and has been consistently recognized as a great place to work. Together we, Power research. Empower people.