JOB DESCRIPTION JD for Aspect Dialer Profile- SA Requirement: Senior Analyst Experience: 2 - 4 Years Location: Mumbai/Chandigarh Role: On Role (Permanent) : # Experience on Deploying/upgrading Aspect/Asterisk/Genesys Dialer projects. # Candidate should have experience in key Components like: . IVR flow development using Composer . Excellent knowledge on My/MS SQL # Must have good exposure on CTI development using API, Agent soft/hard phone customization and integration. # Besides dialer, expectation from candidate is to have knowhow of other OEM products, their comparison analysis based on various Tech factors. # Should be seasoned dialer CTI professional with very good understanding of SIP Platform & hands on expertise in, Inbound & Outbound Voice Portal, Reporting (Data view, Infomart, CCPulse & Pulse).
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