Job Description

Location : Mohali
City : Mohali
State : Punjab (IN-PB)
Country : India (IN)
Requisition Number : 42428
JOB DESCRIPTION
DRAFDRT
Business Title: (Senior) Anl TI Pl (HR IT Analyst) Effective Date: 01/10/2021
Global Job Title: Reports to (position): 10044044
Global Function: Information Technology (F_IT) Global Department: SAP App Dev & Support
Role Purpose Statement (Write a brief statement regarding the objective of the position and why it exists):
The Human Resources IT Analyst is responsible for ensuring end user and HR business partners support (level 2 and 3) on Bunge global HR platforms (SuccessFactors). Work as a liaison between the project stakeholders, software vendors. Assists the HR IT Project Managers during implementation, ensuring the support and evolutions of the platform. Helps with data processing, imports, extraction, and creation of reports with utmost respect for data privacy matters. The candidate must have knowledge in IT systems for Human Resources (SAP HCM, SuccessFactors), IT operational procedures, and best practices.
Main Accountabilities (List 6-8 major areas of responsibilities in order of importance, and purpose of these activities:

• Ensure 1st and 2nd level support to end-users and HR business partners through IT ticketing tool: bug solving, on-the-spot training/assistance, system administration, user and role administration.
• Develop and maintain integrations of data exchanges between core HRIS and satellite systems
• Help develop the support tools and documentation, follow KPI and SLAs for HR IT Support leveraging Bunge global IT tools and best practices.
• Collaborate closely with PM's, technical and cross-functional teams (HR and IT) to ensure delivery dates are met.
• Ensure high quality data uploads into SuccessFactors platform for mass changes.

Impact/Dimensions (Describe the strategic impact of the role / Using dollars and/or numbers, list the pertinent statistics of the position which clarify major areas of impact. Examples are: # of employees supervised, annual budget, annual sales/revenue):
Key Performance Indicators (KPIs) (Measurable outcomes that the position contributes to):
Major Opportunities and Decisions (Describe the more difficult and/or complex challenges or opportunities and decisions faced in doing work, improving processes or meeting customer needs. Where must position focus to be successful?):

• Ability to multi task and collaborate with technical and non-technical staff
• Ensure high quality support IT services.
• Ability to keep improving the platform and all the integrations attending company needs

Management/Leadership (Describe the level of management and leadership skills required for the role. Identify key specialties, technical and knowledge areas necessary to accomplish responsibilities and desired results):
Key Relationships, Stakeholders & Interfaces (External & Internal):

• HR Department (Analysts / Coordinators / Managers)
• IT Department (Specialists / Managers)

Knowledge and Technical Competencies (Identify knowledge and specific technical competencies to accomplish the desired end results. Some examples are licenses & certifications and knowledge and abilities):

• SAP SuccessFactors or similar, Dell Boomi or CPI
• Advanced Excel skills
• Data analytics tools, Tableau
• Self-managing, pragmatic, flexible.
• Creative, capacity to think out-of-the-box -Works well under pressure - Flexibility - Acts according to Bunge standards of ethics and integrity.
• Team and result oriented & good communication skil

Education/Experience (Identify types and length of education and experience needed to acquire the necessary skills and knowledge to accomplish the desired end results. Some examples are education & training, and years of experience):

• Bachelors Degree
• Computer Science / IT / Technology / HR

• English language as global communication language
• Portuguese required for regional support and communication
• Spanish would be a +

Organizational Chart (insert or attach - only in case of a new structure)
Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge's expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world.
Bunge is an Equal Opportunity Employer. Veterans/Disabled

Skills Required