Job Description

Senior Analyst, HRIS - Pune

Are you ready to bring your skills & experience to a financial services organization that helps people prosper? Are you looking to join a global financial company that encourages and embraces an inclusive workplace? Join Western Union as a Senior Analyst, HRIS!

Western Union powers your pursuit

As a Senior HRIS Analyst, you are a key member of the global HRIS team whose primary focus is the configuration and support of Workday, our Human Capital Management System. You will have a collaborative role working closely with internal stakeholders, will think creatively about solutions, and balance business needs with system capabilities. Participate in the development, implementation, and enhancement of the Workday system while upholding strict data integrity and regulatory guidelines.

Role Responsibilities

Provide HR SNOW system configuration and administration, including HR service catalog items, workflows and automation. Partner with the other HRIS team members, IT, business partners, vendors, and business leaders to effectively meet the HR technology needs of the organization. Configure workflows, ad hoc reports/dashboards, and other complex projects. Lead and plan projects applying functional knowledge of ServiceNow and HR Processes, including requirements gathering, conducting analysis, providing solution ideas, configuring, testing and deploying solutions. Review existing functionality to ensure system features are being fully utilized and identify features that may improve efficiency. Define, document and enforce system standards. Provide pre- and post-launch end-user support, change management, issue resolution, testing, and training to enhance and optimize HR SNOW processes. Manage SNOW periodic upgrades to new release versions. Partner with IT teams and ensure new features are configured, tested and deployed as well as regression testing of existing functionality. Document technology specifications for current and future configuration. Maintain accurate change management documentation to satisfy internal/external audit controls and compliance practices. Function as support to business partners and work to enhance their understanding of the SNOW HR Service Delivery Platform. Maintain configuration documentation in Sharepoint and maintaining articles within ServiceNow. Other duties as assigned.

Role Requirements

3+ years' experience with ServiceNow HRSD. Certified Implementation Specialist - Human Resources (CIS-HR) preferred. Bachelor's degree in information technology or related field; or an equivalent combination of education and experience sufficient to perform the key accountabilities of the job. Deep understanding of ServiceNow HRSD organizational structures, changes and impact in HRIS system, business process and system implications. Ability to work with others on solutions with attention to detail and relentless commitment to follow-through. Excellent problem-solving, organizational, analytical and critical thinking skills. Ability to convey ideas and recommendations to a wide variety of audiences at all levels in a clear, compelling, and succinct way in written and verbal communications. Excellent written and verbal communication skills. Strong leadership skills and ability to influence change.

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company --transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.


Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.


Your India specific benefits include:


Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.


Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.


We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.


#LI-RP #LI-Hybrid


Estimated Job Posting End Date:


07-23-2025
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.