To conduct joining formalities, joining pack/documents that they need to be submitted at joining.
Ensuring follow up for relevant agreements and timey system updates for smooth onboarding process
Benefits enrollment process management
Document collection & Reference check:
Checking individual joiner documents for completion of details
Liaising with the GHRS team for BVC report
Tracking and follow up for new joiner documents
Payroll:
Ensure the accurate payroll input on a monthly basis
Resolve queries regarding salary credits and ensure quick resolution for the same with payroll team
Manage payroll vendor ADP to ensure timely and smooth payroll processing
Confirmation:
Ensure timely closures on confirmation process
Follow-up on pending confirmations
Ensuring timely system updates
Exit Management
:
Record and track resignations and intimate concerned departments
Complete HR clearance for leavers
Close all formalities related to exit including recovery of dues and relieving letters
Mediclaim queries & database:
Maintain Mediclaim database of new joiners and existing staff
Provide monthly details to Insurance company/vendor
Resolve queries regarding Mediclaim settlements and ensure quick resolution for the same
Data management:
Maintain all the HR Operations trackers & systems accurately
Ensure all records are updated in a timely manner
Ensure maximum usage of Service central for work tracking and resolution
Audit:
Conduct audit of DOR on HR cloud of employees
Audit processes managed/SPOE for other process to ensure quality of data
Support compliance activities as part of annual audits/renewals
MI & Reporting:
Create relevant MI and generate reports as per request/needs of the business
Other:
Helping colleagues resolve queries when they reach out for clarity on policy & benefits
Support HRG with providing relevant information for strategic decision making and engagement
Stakeholder management to ensure seamless Operations delivery in the location
Compliance vendor management and ensuring all compliance in place basis vendor suggestions
Qualifications
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Degree/relevant qualification in HR
Excellent written and oral communication skills
Strong excel and analytical skills
Strong eye for minute details
Highly effective interpersonal skills
Good culture fit to the team and WTW overall
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