Job Description

Job Title Senior Analyst
Location: Noida About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility, then please discuss this with the hiring manager.
Introduction:

• A member of Wholesale Lending Operations, this position will report to the Team Manager in Post Sanction Collateral team and responsible for supporting Credit and Case Managers, RDs /RSMs who are developing and maintaining relationships with a portfolio of Corporate customers and connected Personal customers.
• Responsible for proactively managing a portfolio of lending cases providing ‘best in class’ post sanction security documentations and processing, maintenance support primarily to Credit Managers and Case Managers and Relationship Directors/Relationship Managers (RDs/MDs) with varying client base coupled with simple and complex group structures underpinning lending & PSF requirements.
• Pro-actively driving cases/collateral requests to their logical conclusion in order to meet client timelines and expectations whilst ensuring all regulatory/internal & Legal procedures are adhered to.
• Proactive collaboration/partnership with key processing areas e.g. Credit/Product/sales etc. to ensure completion of cases
• Proactive collaboration with Relationship points, Credit and others to ensure client requirements are met and the Bank’s position is safeguarded
• Provide expert support and advice to Credit Managers and other post sanction colleagues/Check submissions against sanction to ensure that the Bank’s position is safeguarded.
• Support the end-to-end lending process for the creation and issuance of facility agreements along with drawing / marking of new facilities. Deal with complex and standard requests to agreed levels of accuracy and efficiency using automated or manual systems and equipment. Ensure that Service Level Agreements are met and operational performance is optimized.
• Support continuous improvement of the operational process and the development of Best Practice. Suggest ideas to improve systems and processes where necessary and evaluate the benefits and risks of such proposals.

What will you be doing?

• Primarily play a role of a "Checker" on simple and medium work types and a role of a “Maker” for complex work types supporting business delivery objectives
• Accredited on all (Primary) process work types and also cross trained on one additional process in Collateral Team (Across Security Processing, Security Documentation, Valuations and Release & Maintenance)
• Perform checker activities and also any training checks for new joiners within the team
• Support training reviews and on floor training for new joiners
• Proactively contribute to team performance through maintaining a flexible approach to tasks, providing input to continuous improvement and being receptive to change.
• Attend/Drive team meetings and contribute to environment of mutual support by sharing knowledge with other team members and train new joiners.
• Liaise with the Team Manager from time to time to deliver/drive process and business related imperatives
• Drive and participate in Colleague related imperatives within functional space as well as at business level
• Report issues and concerns in a timely manner to managers and with complete information, in an effort to prevent or limit possible damage
• Take quick decisions in difficult situation to resolve operational issues and remove roadblocks threating SLA’s / objectives and keep stakeholders informed.
• Preparing legal documents, loading valuations to security system, releasing of security and perfecting a charge in system accurately in line with Lending procedures and within the stipulated time frame in order to meet drawdown deadlines.
• Proactively identifying, resolving and when necessary escalate verbally & in written format, discrepancies and issues using in-depth knowledge of the collateral process – e.g. incorrect beneficiaries in legal documents, incorrect valuation amount in full serve resulting in potential loss.
• Liaise with other upstream and downstream teams of the Bank verbally, in writing or through systems relating to issuance of legal documents, loading valuations to security system, releasing of security and perfecting a charge in system etc.

Team Working (5%)

• Liaise with the Team Manager providing feedback to aid performance development for other members of PSF
• Attend team meetings and contribute to environment of mutual support by sharing knowledge with other team members
• Proactively contribute to team performance through maintaining a flexible approach to tasks, providing input to continuous improvement and being receptive to change.
• Drive Continuous improvement in perfecting securities and its touch points, produce impact assessments outlining benefit of change and follow though to implementation ensuring appropriate sign offs e.g. Controls function

What we’re looking for:

• Comprehensive knowledge of Operational & Rigour procedures, tools & practices
• Previous experience in lending related roles with knowledge of relevant technology/applications e.g. Siebel, IBM BPM, Customer System (Full serve), CRM, E-mail servicing, ZEUS etc.
• A comprehensive understanding of the function of the Centre in order to complete the end to end process
• Proven ability to apply detailed & comprehensive technical understanding in a coherent & logical manner.
• Previous experience working in a customer service environment.
• Min. 3-5 years’ experience in financial Services with focus on Lending Operations

Skills that will help you in the role:

• A detailed understanding of the end to end lending process and its component functions e.g. Client, Relationship point, Credit, Post sanction fulfilment etc.
• Graduate in B.com or BBA

Where will you be working?
Noida Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details. Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship. Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution. Integrity
We operate with honesty, transparency and fairness in all we do. Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do. Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference. Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive. Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure. Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints. Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.